Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline

SABRINA ERNAY

Grace Medical Center
Greenacres,FL
2
Languages
1
Certification
6
years of professional experience

Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort. Experienced Phlebotomist bringing 6 years of experience. Expert in venipuncture, capillary puncture and special collections. Skilled in accurately collecting specimens for quick testing and diagnostic turnaround. Team-oriented in training clinical staff on proper venipuncture techniques. Ambitious, career-focused job seeker, anxious to obtain an entry-level phlebotomy position to help launch career while achieving company goals.

Professional with substantial experience in medical field, skilled in venipuncture and specimen collection. Known for fostering teamwork and ensuring accurate, timely results. Adaptable to changing needs and able to maintain high standards in patient care and lab procedures. Strong communication skills and attention to detail are key strengths.

Experienced with performing venipuncture and handling specimens with care. Utilizes effective communication to reassure patients and ensure accurate data collection. Track record of maintaining compliance with health and safety standards.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Work History

Medical Assistance/Phlebotomy Technician

1 Year 7 Months
Grace Medical Center | 01.2025 - Current
  • Collected, labeled, and processed blood samples for laboratory analysis, ensuring specimen integrity.
  • Assisted in training new staff on phlebotomy procedures and best practices for patient care.
  • Assisted physicians with patient examinations, ensuring thorough documentation of medical histories.
  • Managed patient scheduling and follow-up appointments to enhance clinic efficiency.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
  • Completed EKGs and other tests based on patient presentation in office.
  • Measured patient spirometry.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Operated EKG machines for accurate cardiac monitoring in various clinical settings.
  • Analyzed EKG results and communicated findings to healthcare providers promptly.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.

Phlebotomy

4 Years 5 Months
CSL Plasma | 08.2020 - 01.2025
  • Understood and followed oral and written directions
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Demonstrated leadership by making improvements to work processes and helping to train others
  • Prioritized and organized tasks to efficiently accomplish service goals
  • Identified needs of customers promptly and efficiently
  • Planned and completed group projects, working smoothly with others
  • Assisted with customer requests and answered questions to improve satisfaction
  • Maintained updated knowledge through continuing education and advanced training
  • Provided excellent service and attention to customers when face-to-face or through phone conversations
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes
  • Assessed plasma collection machines for proper functionality
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles
  • Assessed donor vital signs during and after procedures to check for fatigue or dizziness
  • Collected specimen samples and transported to laboratory for processing
  • Verified consent forms were signed by donors prior to beginning the donation process
  • Assisted in training new employees on proper procedures related to donor collection processes
  • Maintained a clean and safe environment by adhering to infection control guidelines at all times
  • Educated donors about the importance of donating plasma safely and responsibly
  • Maintained accurate records of donor collections, including volume and type of donation
  • Conducted required safety checks to ensure compliance with all regulations
  • Assisted in the collection of plasma donations from donors
  • Performed daily maintenance on centrifuge and other laboratory equipment
  • Performed routine maintenance and troubleshooting of the processing systems
  • Ensured all safety protocols were followed while performing daily tasks.

Education

High School

John I. Leonard High School | Greenacres, FL | 07.2022

EKG - Ekg

Medical Training of The Palm Beach | 4152 West Blue Heron Blvd., Suite 108, West Palm B | 07.2026

Phlebotomy - Phlebotomy

Medical Training of The Palm Beach | 4152 West Blue Heron Blvd., Suite 108, West Palm B | 07.2020

Skills

Health Education
Quality Control
Stocking and Replenishing
Donor Screening
Specimen Preparation
Cash Handling
Production Error Correction
Returns Processing
Safety Management
Loyalty Program Promotion
Customer Assistance
Venipuncture
Customer Service
Customer Service Excellence
Payment Posting
Blood Transfusions
Patient Care
Full Professional
Written and Verbal Communication
Patient Support
Medical Records Review
Blood Collection
Creole English
HIPAA
Data Entry
Sales Expertise
Phlebotomy
Order of draw
Specimen handling
Specimen labeling procedures
Patient preparation
Blood collection techniques
Data entry
Infection control
Venipuncture expertise
Recording data
Sample storage
Supply restocking
Documentation management
Medical records review
Sample transport
Donor screening
Phlebotomy tech
HIPAA compliance
Patient care
Paperwork processing
Medical records management
Health and safety
Quality assurance
Blood transfusions
Finger stick method
Lab reporting
Staff collaboration
Appointment scheduling
Relationship building
Certified phlebotomy instructor
Heartsaver first aid

Accomplishments

  • Maintained compliance with OSHA, HIPAA, and CLIA standards.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Improved blood collection process by preparing supplies to match patient load.

Certification

Certified Phlebotomy Technician

  • DPT - Donor Phlebotomy Technician
  • PT - Phlebotomy Technician
  • CCT - Certified Cardiographic Technician
  • CET - EKG Technician

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Medical Assistance/Phlebotomy Technician

Grace Medical Center
01.2025 - CurrentRead More

Phlebotomy

CSL Plasma
08.2020 - 01.2025Read More

John I. Leonard High School

High School
Read More

Medical Training of The Palm Beach

EKG from Ekg
Read More

Medical Training of The Palm Beach

Phlebotomy from Phlebotomy
Read More
SABRINA ERNAY