Sabrina Espaillat
New York
Summary
Detail-oriented professional with a proven ability to effectively manage medical office operations and patient interactions. Strong analytical, communication, and teamwork skills. Quickly adapts to new environments while maintaining a positive attitude and commitment to continuous learning. Utilizes organizational skills and attention to detail to ensure accurate record-keeping and efficient scheduling in alignment with healthcare protocols and administrative procedures for a smooth-running office environment.
Overview
8
8
years of professional experience
Work History
Stay at Home Mom
Etsy Shop
11.2019 - Current
- Utilized analytic tools to optimize product listings and improve customer experience.
- Created clear, precise and properly detailed product and service information on company website.
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Monitored and evaluated sales performance to make informed decisions and improve results.
- Collaborated with customer service team to achieve seamless customer experience.
- Utilized software to automate customer communication and order fulfillment.
Medical Office Administrative Assistant
City MD
01.2017 - 08.2019
- Supported office staff and operational requirements with administrative tasks.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Received, recorded and filed medical payments by check, cash, and credit card.
Host
Victor's Cafe
11.2017 - 02.2018
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Education
High School Diploma -
New Heights Academy
01.2014
Skills
- Critical thinking
- Effective conflict resolution
- Organization and time management
- Maintains focus during challenging circumstances
- Clear interpersonal communication
- Accurate data entry
- Client support
- Computer skills
- Remote work readiness
Languages
Spanish
Timeline
Stay at Home Mom
Etsy Shop
11.2019 - Current
Host
Victor's Cafe
11.2017 - 02.2018
Medical Office Administrative Assistant
City MD
01.2017 - 08.2019
High School Diploma -
New Heights Academy
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