Sabrina Faubion
Cool,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Field Officer
Voulenteers of America
09.2023 - Current
- Improved field operations efficiency by implementing innovative data collection and reporting techniques.
- Developed strong relationships with clients, fostering trust and open lines of communication during site visits and ho,me inspection.
- Expedited decision-making processes by presenting comprehensive reports containing vital field insights to senior leadership teams regularly.
- Enhanced team collaboration through regular communication.
CSR Outbound Shipping Representative
ARO
01.2023 - Current
- Receives and ships all mail and packages, verifys all information. Takes payments for transactions cash and credit card. Tracks all packages.
Mortgage Recording Specialist
Avenue 365 Lender Services
11.2021 - Current
- Review all recordable closing related document
- Complete any/all transfer tax forms to be sent with the deed
- Verify recording fees
- Prepare and record all related documents either electronically or mail in
- Follow up on any rejections and correct
Letter Carrier
United States Postal Service
05.2018 - 09.2021
- As a USPS letter carrier I deliver to homes and businesses in cities, towns, and rural areas. I travel planned routes, collecting and delivering mail, obtaining signatures, and answering customer questions about postal regulations and services I also build positive relationships Dailey. I may deliver mail on foot or by mail truck, depending on the location.
Account Coordinator
Technical Transportation
08.2012 - 05.2018
- Provide administrative and customer service support, manage the maintenance, preparation and routing of purchase orders. Communicate with van lines and air lines to ensure prompt pick up and delivery of all shipments, Dispatch.
Insurance Service Representative
QBE
03.2006 - 07.2012
- Review flood documents for Bank of America.
- Make sure all critical and non critical data elements are present, respond to clients inquires and complaints and forwarding them to the appropriate department, submit payment on escrowed accounts.
- Received Certificate of Excellence, for having a good quality and performance score.
- Skills Used: Data entry, Customer Service.
Education
High school - Basic
Sunset High School
Dallas, TXSkills
- Proficient in administrative operations for 10 years
- Proficient in handling multiple tasks
- Effective relationship management
- Proficient in customer service management
- Skilled in home care services
- Compassionate support provider
- Skilled in providing senior support services
- Analytical problem-solving abilities
- Proficient in time management
- Proficient in cash transactions
- Analytical problem-solving
- Collaborative teamwork experience
- Dependable performance
- Delivery services
- Experienced in customer service during deliveries
- Efficient data management
- Adaptability to change
- Client relations management
- Thorough documentation review
- Proficient in Microsoft Outlook
- Strong interpersonal communication abilities
- Proficient in clerical tasks for 10 years
- Proficient in key calculator operations
- Workplace organization management
- Proficient typing skills
- Proficient in touch typing
Certification
- Driver's License
- Notary Public
- May 2022 to May 2026
- Notary Public commission for the State of Texas
- Non-CDL Class C
Assessments
- Customer service — Proficient
- June 2020
- Identifying and resolving common customer issues
- Full results: Proficient
- Sales skills — Proficient
- August 2020
- Influencing and negotiating with customers
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
- Summary of Qualifications
- I have strong analytical and organizational skills, excellent interpersonal skills, great phone manner and office etiquette. Professional and mature customer service approach.
Languages
English
Professional Working
Timeline
Field Officer
Voulenteers of America
09.2023 - Current
CSR Outbound Shipping Representative
ARO
01.2023 - Current
Mortgage Recording Specialist
Avenue 365 Lender Services
11.2021 - Current
Letter Carrier
United States Postal Service
05.2018 - 09.2021
Account Coordinator
Technical Transportation
08.2012 - 05.2018
Insurance Service Representative
QBE
03.2006 - 07.2012
High school - Basic
Sunset High School
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