Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
8
8
years of professional experience
Work History
LPN
Mayo Clinic
02.2022 - Current
Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
Adhered to treatment plan instructions when administering medications and treatments to patients.
Reduced medication errors by accurately administering medications and diligently verifying patient information.
Enhanced patient satisfaction levels through effective communication and empathetic listening skills.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Conducted thorough patient assessments to identify medical needs and develop appropriate treatment plans.
Assisted physicians during examinations or procedures as needed, playing a vital role in the overall patient experience.
Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
PCA
Mayo Clinic, Rochester, MN; St. Mary's Hospital Campus
01.2019 - 02.2022
Assisted patients with daily living activities, promoting independence and wellbeing.
Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
Improved patient comfort by providing compassionate and attentive care.
Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
Collected and transported specimens to prepare for lab testing.
Organized and replenished unit supplies to maintain team readiness for expected demands.
Supported patient admissions, discharges, and transfers to promote team productivity.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
DSW Worker
DSW
12.2018 - 01.2019
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Dietary Aide
The Homestead At Rochester
10.2017 - 12.2018
Kept all kitchen areas clean, tidy and free of hazards.
Served meals to residents in accordance with established schedules and dietary procedures.
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
Discarded outdated food products and maintained waste disposal procedures.
Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
Golf Attendant
Pine Island Golf Course
04.2016 - 10.2017
Streamlined pro shop operations for increased sales by managing inventory, merchandising displays, and transactions.
Effectively communicated upcoming events promotions or course updates to golfers enhancing their experience at the facility.
Ensured a safe playing environment by maintaining clean facilities and enforcing club rules and regulations.
Contributed to a welcoming atmosphere by greeting guests warmly upon arrival at the clubhouse or practice facility entrance areas.
Enhanced golfer satisfaction by providing exceptional customer service and efficiently addressing their needs.
Facilitated smooth tee time scheduling using reservation software to minimize wait times for golfers on busy days.
Assisted golf professionals with lesson scheduling and instruction support to enhance student learning experiences.
Troubleshot minor issues with golf carts or equipment promptly for uninterrupted play experience for guests.
Improved course maintenance through diligent upkeep of golf carts, clubs, and other equipment.
Assisted with food beverage services during events ensuring guest satisfaction and timely service delivery while adhering to health safety regulations.
Supported tournament organization by assisting in setup, coordination, and execution of events.
Greeted golf course guests and shared information on course conditions, rules and gameplay.
Observed guests for proper use of equipment and respectful behavior on property.
Kept golf course equipment stored properly and reported maintenance needs.
Checked driving range and grounds daily to identify and manage maintenance needs.
Handled clerical and cashier work inside clubhouse to assist players.
Education
BLS Certificate - Nursing
Mayo Clinic
Rochester, MN
Practical Nursing Diploma - Nursing
Minnesota State College Southeast- Red Wing Campus
Red Wing, MN
01.2022
PCA Certificate - Nursing
Rochester Community And Technical College
Rochester, MN
01.2019
High School Diploma -
Pine Island High School
Pine Island, MN
05.2017
Skills
Vital signs monitoring
Medical Documentation
Compassionate Care
Nursing Ethics
Health Promotion
Disease Prevention
Medication Administration
Wound Care
Vital signs
Direct Patient Care
HIPAA Compliance
Medication Dispensing
Physical Assessment
Documentation accuracy
Immunization Administration
Clinical judgment
Refences
Therese Appel-Jacobs (Coworker)
Phone number: 507-273-4274
Email: AppelJacobs.Therese@mayo.edu
Tracy Besaw (Co-worker)
Phone Number: 507-250-5324
Email: Besaw.Tracy@mayo.edu
Teagan Capelle (previous coworker)
Phone Number: 507-696-9679
Samatha Shull (previous coworker)
Email: SamKerr21@gmail.com
Phone Number: 507-735-2425
Timeline
LPN
Mayo Clinic
02.2022 - Current
PCA
Mayo Clinic, Rochester, MN; St. Mary's Hospital Campus
01.2019 - 02.2022
DSW Worker
DSW
12.2018 - 01.2019
Dietary Aide
The Homestead At Rochester
10.2017 - 12.2018
Golf Attendant
Pine Island Golf Course
04.2016 - 10.2017
BLS Certificate - Nursing
Mayo Clinic
Practical Nursing Diploma - Nursing
Minnesota State College Southeast- Red Wing Campus
Medical Clinic Shadowing at Mayo Clinic and the Minneapolis Clinic of NeurologyMedical Clinic Shadowing at Mayo Clinic and the Minneapolis Clinic of Neurology
Registered Nurse, Charge at Mayo Clinic Specialty Clinic Outpatient PsychiatryRegistered Nurse, Charge at Mayo Clinic Specialty Clinic Outpatient Psychiatry