Sabrina Fenton
Coos Bay
Summary
Welcoming clerical professional with 10 years of experience in office setting assisting customers and teammates. Positive and upbeat attitude while greeting and interacting with customers, answering calls, billing and dispatching. Accurate when entering information in Quickbooks and keeping organized filing systems.
Overview
11
11
years of professional experience
Work History
Receptionist
Roto Rooter
10.2018 - Current
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Scheduled appointments and dispatch service technicians for timely customer service.
- Maintained organized filing system for client records and service requests.
- Processed payments and invoicing, ensuring accuracy in financial transactions.
- Communicated effectively with drivers, providing them with detailed instructions for pick-up and drop-off locations
- Managed the dispatching software system to assign routes efficiently and optimize driver schedules
- Utilized accounting software to process payments and generate invoices
Pharmacy Technician
Rite Aid Pharmacy
06.2015 - 08.2018
- Processed prescriptions accurately and efficiently, ensuring compliance with pharmacy regulations.
- Assisted pharmacists in preparing medications, maintaining high standards of safety and quality.
- Managed inventory levels, conducting regular audits to minimize shortages and waste.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and sterility standards within the pharmacy area
- Ensured compliance with HIPAA regulations when handling sensitive patient information
Education
High School Diploma -
North Bend High School
North Bend, OR06-2015
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Appointment scheduling
- Data inputting
Timeline
Receptionist
Roto Rooter
10.2018 - Current
Pharmacy Technician
Rite Aid Pharmacy
06.2015 - 08.2018
High School Diploma -
North Bend High School