Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sabrina Fernandes

Pawtucket,RI

Summary

Detail-oriented and motivated professional with strong time management and organizational skills, adept at navigating diverse environments. Committed to leveraging these competencies in entry-level roles to drive operational efficiency and support company growth.

Overview

3
3
years of professional experience

Work History

Medical Receptionist

University Orthopedics
Johnston, RI
12.2024 - Current
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Checked patients in and out for appointments and collected co-payments.
  • Communicated with patients with compassion while keeping medical information private.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Entered insurance, demographics and health history into patient database.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.

Medical Receptionist

Bayside OBGYN
Providence, RI
04.2023 - 01.2024
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Processed patient payments and scanned identification and insurance cards.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Processed referrals for specialist care when requested by physicians or patients.

Front Desk Receptionist

NRI Pediatrics
Cumberland, RI
02.2022 - 01.2023
  • Scheduled and confirmed patient appointments and consultations.
  • Verified insurance coverage for appointments
  • Entered insurance, demographics and health history into patient database.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Provided administrative support such as filing documents, photocopying and scanning materials.

Education

Medical Assistant

Lincoln Technical Institute
Lincoln, RI
09-2014

High School Diploma -

William E. Tolman HS
Pawtucket, RI
06-2011

Skills

  • Patient scheduling
  • Insurance verification
  • Medical record management
  • Data entry
  • HIPAA compliance
  • Customer service
  • Basic computer skills

Timeline

Medical Receptionist

University Orthopedics
12.2024 - Current

Medical Receptionist

Bayside OBGYN
04.2023 - 01.2024

Front Desk Receptionist

NRI Pediatrics
02.2022 - 01.2023

Medical Assistant

Lincoln Technical Institute

High School Diploma -

William E. Tolman HS

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