Sabrina Fisher
Brunswick,ME
Summary
An organized and detail-oriented individual who is highly personable and experienced in customer service, congested environments, and time management. A fast learner eager to earn experience and take on new challenges. Seeking full-time employment with some weekend availability.
Overview
5
5
years of professional experience
Work History
Lead Server
Olive Garden Restaurant
Auburn, ME
02.2024 - Current
- Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
- Calculated charges, verified the accuracy of bills, issued table checks, and collected payments from customers.
- Trained new employees on proper table setting, menu knowledge, and customer service techniques.
- Addressed customer complaints in an efficient and courteous manner while adhering to restaurant standards.
- Ensured all food orders were accurate and delivered promptly to customers tables.
- Coordinated with kitchen staff to ensure smooth flow of orders from preparation to delivery at the table.
- Interacted and engaged with patrons to promote friendly environment.
Event House Supervisor
Collins Center For The Arts
Orono, ME
09.2019 - 05.2024
- Provided exceptional customer service by anticipating guest needs and responding promptly to requests or inquiries made by guests or other employees.
- Greeted guests upon arrival, provided information on menu selections, and answered questions regarding availability of items.
- Worked in high-congested, high-speed environments with accuracy and adequacy.
- Resolved any customer complaints or issues that may have arisen during an event quickly and efficiently.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Monitored employee productivity to provide constructive feedback and coaching.
- Collaborated with team members to grow contributions through diligent focus and attention to detail.
Crew Member
Dunkin' Donuts
Orono, ME
04.2023 - 11.2023
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
Education
Bachelor of Arts - Music Education
University of Maine
Orono, ME05-2024
Skills
- Interpersonal and Social Skills
- Attention to Detail
- Customer Service
- Ability to work in high-speed environments
- Time Management
- Employee Training
References
References available upon request.
Timeline
Lead Server
Olive Garden Restaurant
02.2024 - Current
Crew Member
Dunkin' Donuts
04.2023 - 11.2023
Event House Supervisor
Collins Center For The Arts
09.2019 - 05.2024
Bachelor of Arts - Music Education
University of Maine
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