Sabrina Fletcher
Summary
Proactive administrative professional with extensive experience in client assessments and employee onboarding. Expertise in regulations, document scanning, and records management. Strong skills in communication, organizational leadership, and customer service, driving successful outcomes and efficient office operations.
Overview
9
9
years of professional experience
Work History
Housing Counselor
Ocala Housing Authority
03.2023 - 07.2023
- Empowered clients to make informed decisions on their housing options by delivering educational workshops.
- Conducted thorough assessments of client eligibility for various housing assistance programs, ensuring accurate placement and appropriate support.
Office Operations Supervisor
Dept Of Commerce Census Bureau
12.2019 - 06.2020
- Monitored budget expenditures closely, reallocating resources as necessary to meet evolving needs.
- Streamlined the onboarding process for new employees, reducing time-to-productivity rates significantly.
Records Technician
College of Central Florida
03.2017 - 06.2018
- Scanned paper documents into computer and assigned identification numbers to simplify tracking process.
- Received and categorized incoming [Type] and [Type] information requests to begin document processing sequence.
Administrative Assistant
Express Employment Professionals Ocala
05.2014 - 01.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
Associate of Science - Human Resources
Rasmussen University
Ocala, FL09.2020
Skills
- Human Resources
- Fair Housing Regulations
- Organizational Leadership
- Scheduling Coordination
- Document Scanning
- Records Management
- Customer Service
- Administrative Support
Timeline
Housing Counselor
Ocala Housing Authority
03.2023 - 07.2023
Office Operations Supervisor
Dept Of Commerce Census Bureau
12.2019 - 06.2020
Records Technician
College of Central Florida
03.2017 - 06.2018
Administrative Assistant
Express Employment Professionals Ocala
05.2014 - 01.2016
Associate of Science - Human Resources
Rasmussen University