Detail-oriented Receptionist with background in various office settings. Knowledgeable about service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
7
7
years of professional experience
Work History
Sales Associate
Office Depot
05.2022 - Current
Developed creative design for print materials, brochures, banners, and signs.
Fulfill over 30+ orders daily which includes printing, designing, and displaying proficiency with Microsoft programs (Word, Excel, Outlook) and Canva.
Proactively stayed informed about sales and offerings and maintained a 100% signups rate for store's loyalty program
Improved customer satisfaction by 18% by delivering industry-leading customer service
Receptionist
True Vine Connection
09.2018 - 05.2023
Resolved customer complaints and facilitated conflict resolutions
Carried out administrative tasks, including product inventory checks,charting and consultations.
Managed phone lines and facilitate calls with nurses, clients and staff
Maintained an organized, clean, and professional work space
Designed documents and paperwork for use in company
Kennel Technician
St. Francis Veterinary Clinic, Kennel Tech
01.2020 - 05.2021
Enhanced workflow by creating and implementing a manual for daily clinic restocking, cleaning and pet schedules
Assisted in multiple departments to execute tasks on team members' daily list
Minimized animal injury risk by monitoring and noting behaviors via veterinary software system
Earned early promotion by demonstrating the ability to learn quickly and multitask effectively.
Executed a 20 point checklist to ensure pets were nourished and groomed
Salon Assistant
Royal Lashes
07.2016 - 03.2020
Stocked and replenished merchandise according to store merchandising layouts
Determined customer needs by asking relevant questions and listening actively to the responses.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Fostered a loyal 35+ person clinetele by providing an excellent customer experience
Scheduled and coordinated virtual and in-person meetings, events, travel for two estheticians