Summary
Overview
Work History
Education
Skills
Timeline
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Sabrina Ford

Sabrina Ford

3962 Patriot Ridge Court ,NC

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

16
16
years of professional experience

Work History

Manager of Operations

Breeze Thru Store
04.2020 - Current
  • Assessed risk factors within the business environment proactively, implementing contingency planning measures accordingly as needed to mitigate potential disruptions or setbacks in daily operations proceedings.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Managed cross-functional teams for successful project completion and timely delivery.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Streamlined operational processes by implementing efficient workflow management strategies.
  • Reported issues to higher management with great detail.
  • Optimized inventory control procedures to minimize stockouts and excess inventory levels.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.

Wedding Coordinator

Watered Gardens Florist
09.2017 - Current
  • Ensured timely execution of all wedding day tasks, facilitating smooth transitions between ceremony components.
  • Oversaw setup and breakdown of wedding decorations and supplies.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Developed comprehensive checklists for each stage of the planning process ensuring no detail was overlooked.
  • Completed final reviews of ceremony and banquet area setups to resolve last-minute issues.
  • Coordinated transportation and parking arrangements for guests and vendors.
  • Managed budget constraints for successful weddings, negotiating with suppliers to provide the best possible value.
  • Supervised personnel and directed in wedding task administration and completion.
  • Assisted couples in selecting appropriate color schemes, themes, and décor elements that reflected their personal style and taste.
  • Developed creative solutions for last-minute changes or challenges that arose during the planning process.
  • Developed and adhered to timelines to keep ceremony and reception running smoothly.
  • Developed detailed event reports, documenting all aspects of each event.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
  • Increased client satisfaction by efficiently coordinating wedding details and maintaining seamless communication with vendors.
  • Organized logistics and prioritized tasks for small to large-scale weddings.
  • Provided exceptional customer service throughout the entire planning process, addressing any concerns promptly and professionally.
  • Promoted company''s services through various marketing channels leading to an increase in new client acquisitions.

Wedding Coordinator

Once Gathered Florist
01.2014 - 09.2017
  • Ensured timely execution of all wedding day tasks, facilitating smooth transitions between ceremony components.
  • Oversaw setup and breakdown of wedding decorations and supplies.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Developed comprehensive checklists for each stage of the planning process ensuring no detail was overlooked.
  • Completed final reviews of ceremony and banquet area setups to resolve last-minute issues.
  • Coordinated transportation and parking arrangements for guests and vendors.
  • Managed budget constraints for successful weddings, negotiating with suppliers to provide the best possible value.
  • Supervised personnel and directed in wedding task administration and completion.
  • Assisted couples in selecting appropriate color schemes, themes, and décor elements that reflected their personal style and taste.
  • Developed creative solutions for last-minute changes or challenges that arose during the planning process.
  • Developed and adhered to timelines to keep ceremony and reception running smoothly.
  • Developed detailed event reports, documenting all aspects of each event.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
  • Increased client satisfaction by efficiently coordinating wedding details and maintaining seamless communication with vendors.
  • Organized logistics and prioritized tasks for small to large-scale weddings.
  • Provided exceptional customer service throughout the entire planning process, addressing any concerns promptly and professionally.
  • Promoted company''s services through various marketing channels leading to an increase in new client acquisitions.
  • Analyzed event costs to identify areas of improvement and cost savings.
  • Developed creative themes for events and created related activities to engage attendees.
  • Designed detailed timelines for each wedding event, ensuring clear expectations were set and met by all parties involved.
  • Leveraged strong industry relationships to secure unique and exclusive event locations for clients seeking one-of-a-kind wedding experiences.
  • Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.

District Sales Manager

Swim N Sport
07.2008 - 01.2014
  • Streamlined operations by collaborating with cross-functional teams to address challenges and improve processes.
  • Surpassed business sales targets by devising, deploying, and optimizing Type sales strategies.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Implemented innovative marketing campaigns, resulting in increased brand visibility and customer engagement.
  • Reduced costs by optimizing inventory levels and managing vendor negotiations effectively.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Recognized potential talent within the team members early on; mentored them into higher positions in the organization over time.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
  • Analyzed data trends to monitor performance metrics and develop actionable insights for continuous improvement efforts.

Education

Masters In Business - Management

Polimoda
Firenze Italy
12.2005

Bachelor Of Science - Human Nutrition

Virginia Tech
Blacksburg, VA
12.1995

Skills

  • Training Management
  • Administrative Management
  • Relationship Building
  • Product Development
  • Employee Relations
  • Business Management
  • Employee Motivation

Timeline

Manager of Operations

Breeze Thru Store
04.2020 - Current

Wedding Coordinator

Watered Gardens Florist
09.2017 - Current

Wedding Coordinator

Once Gathered Florist
01.2014 - 09.2017

District Sales Manager

Swim N Sport
07.2008 - 01.2014

Masters In Business - Management

Polimoda

Bachelor Of Science - Human Nutrition

Virginia Tech

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Sabrina Ford