Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CA/Tech
Children's Mercy Adele Hall Campus
01.2024 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Enhanced patient satisfaction by providing compassionate and attentive care.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
CNA/Clinical Navigator
Saint Luke's Medical Group
10.2022 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Called and faxed pharmacies to submit prescriptions and refills.
Scheduled appointments and registered patients.
Documented vital signs and health history for patients in clinic and hospital environments.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Verified patient insurance coverage and collected required co-payments.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Oriented and trained new staff on proper procedures and policies.
EMT-B
AMR
10.2021 - 10.2022
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
Evaluated patient histories to assess and prioritize levels of care.
Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
Administered CPR, oxygen and other life-saving medical treatments.
Followed all safety protocols and took necessary precautions while providing care.
Assisted with lifting and moving patients.
Responded to 911 calls for medical emergencies.
Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
Handled patient transfers from one medical facility to another.
Assessed medical conditions of patients in pre-hospital settings.
Immobilized patient for placement on stretcher and ambulance transport.
Observed patient behavior to report changes to medical personnel.
Utilized communication devices to maintain contact with supervisors.
CNA
Saint Luke's East Hospital
11.2017 - 10.2022
Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
Assisted with resuscitation and CPR.
Quickly responded to codes and cardiac monitor alarms.
Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
Worked with nurses to assess patients and prepare for tests and procedures.
Safely transported patients by wheelchair, stretcher, or bed to other units.
Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
Carried out phlebotomy procedures and watched for adverse reactions.
Administered basic wound care and insertion of Foley catheters.
Responded quickly and calmly to emergency situations.
Continuously monitored patients and reported changes to head nurses and physicians.
Maintained clean and sanitary environment in emergency department to meet hygiene measures.
Measured and fit crutches and canes, instructing patients on proper use of support devices.
Disinfected tools, equipment and surfaces between patients.
Performed basic laboratory tests and collected specimens for further testing.
CNA/Unit Secretary
Liberty Hospital
06.2016 - 10.2017
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Maintained patient confidentiality in line with HIPAA regulations.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Organized paperwork such as charts and reports for office and patient needs.
Maintained current and accurate medical records for patients.
Executed administrative duties to facilitate unit tasks and meet team goals.
Performed various administrative tasks by filing, copying and faxing documents.
Scheduled appointments for discharge follow up.
CNA/HUC
Holmes Regional Medical Center
04.2015 - 05.2016
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Performed various administrative tasks by filing, copying and faxing documents.
Managed incoming calls and directed to appropriate department.
Provided information for patient admissions and discharges to foster timely processing.
Monitored inventory levels and advised management of need for replenishment.
Education
Certification - EMT-B
Higginsville EMS
Higginsville
04.2021
Certification - CNA
MEDS
Independence, MO
04.2013
High School Diploma -
Richmond High School
Richmond, MO
05.2001
Skills
EMR Systems
Wound Care
Responding to Emergencies
Recording Vital Signs
Compassionate Caregiver
Active Listening
Complex Problem-Solving
First Aid
Critical Thinking
Patient Assessments
Medical Procedures Understanding
Laboratory Testing
Quick Problem Solver
Efficient and Reliable Team Player
Calm Under Stress
Interdisciplinary Communication
Certification
CNA - Certified Nurse Assistant
EMT - Emergency Medical Technician
First Aid/CPR Certified
References
Terri Fletcher, NP 660-232-1993
Brook Minks, RN 562-631-4174
Abbie Jensen, NP 314-238-4818
Timeline
CA/Tech
Children's Mercy Adele Hall Campus
01.2024 - Current
CNA/Clinical Navigator
Saint Luke's Medical Group
10.2022 - Current
EMT-B
AMR
10.2021 - 10.2022
CNA
Saint Luke's East Hospital
11.2017 - 10.2022
CNA/Unit Secretary
Liberty Hospital
06.2016 - 10.2017
CNA/HUC
Holmes Regional Medical Center
04.2015 - 05.2016
CNA - Certified Nurse Assistant
EMT - Emergency Medical Technician
First Aid/CPR Certified
Certification - EMT-B
Higginsville EMS
Certification - CNA
MEDS
High School Diploma -
Richmond High School
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