Sabrina Foster
Mineral,VA
Summary
Motivational Leader known for high productivity, efficient task completion. Skilled in operation and site management, safety compliance, and team leadership, ensuring team meets all deadlines and goals. Excellent communication, problem-solving, and adaptability, making it possible to navigate challenges and maintain strong team dynamics with experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
6
6
years of professional experience
Work History
Site Manager
Universal Storage Group
Cumberland, GA
05.2024 - 09.2024
- Managed daily operations of the site, including tenants, leads, vendors, contractors, and site maintenance.
- Ensured compliance with safety protocols, regulations, and standards.
- Developed strategies to improve operational efficiency when completing daily tasks.
- Scheduled maintenance tasks and ensured all equipment was functioning properly.
- Responded promptly to customer inquiries and leads, providing up-to-date unit pricing and inventory availability.
- Maintained records of inventory, assets, tenant logs, units going to auction, and other relevant data.
- Performed inspections of the facility on a regular basis to ensure security measures were followed, and there were no move-ins or move-outs compared to the previous shift's report.
- Assigned tasks and delegated responsibilities among team members to be completed during the upcoming week.
- Oversaw site activities to ensure seamless daily operations.
- Performed routine audits to maintain inventory, supplies, and system accuracy.
- Inspected and evaluated the physical condition of the facility to comply with safety, quality, and customer service requirements.
- Coordinated schedules of vendors and service providers to handle diverse operational and supply needs.
- Modified plans in response to delays, bad weather, or construction to the developing site.
- Communicated with local business owners and community members through marketing strategies, creating a relationship within the community.
- Completed opening and closing functions to maintain operational standards each day and ensure a first-class storage facility.
- Delegated work to staff, setting priorities and goals.
- Analyzed completed work to verify consistency and quality across shifts.
Assistant Store Manager
Dollar General
Mineral, VA
10.2023 - 04.2024
- Managed the day-to-day operations of the store, including customer service, inventory management, staff procedures, and tasks to be completed during each shift.
- Supervised employees and provided ongoing training to ensure high levels of customer satisfaction and associate consistency.
- Maintained records of all transactions, rotate dates, and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Coordinated with vendors each week and verified quality and quantity upon delivery.
- Motivated staff members to optimize high-traffic strategies and make use of self-serve kiosks, providing leadership support during peak business hours.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information at the completion of every shift.
- Completed thorough opening, closing, and shift change functions to maintain operational efficiency.
Perishable Receiving
Walmart
Gordonsville, VA
01.2023 - 06.2023
- Received, inspected and stored perishable items according to established guidelines.
- Verified expiration dates of products and removed expired items from pallet inventory using proper reject procedures.
- Cleaned dock and work area regularly maintained to maintain a safe working environment.
- Kept accurate records of all incoming shipments through purchase orders and bill of lading packets.
- Monitored temperature in refrigeration trailers to ensure food safety standards during shipment to facility.
- Ensured all deliveries were received, labeled, and broken down, and entered into the system accurately.
- Operated pallet jacks, forklifts, and other equipment as needed to move merchandise around the warehouse.
- Unloaded delivery trucks and broke down pallets using proper lifting techniques while adhering to safety regulations.
- Stacked merchandise neatly, with directional arrows facing the proper direction, according to company protocol.
- Reported any damaged or expired products immediately upon discovery.
- Labeled, dated and rotated product in designated areas following company guidelines.
- Organized work envelope efficiently for maximum space utilization.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Updated product labels to reflect accurate product description and TIHI when the physical product and system description differ.
- Palletized merchandise for easy movement to proper cooling chamber locations.
- Demonstrated great teamwork skills with staff members.
- Received product and recorded data manually into the system for inventory purposes.
- Operated forklift and pallet jack to transport heavy loads.
- Printed accurate labels and applied to boxes, crates, and containers for warehousing.
- Packaged items with appropriate materials to prevent damage during transportation from the receiving dock to the proper storing location.
Dry/ Perishable Desk Runner
Walmart
Gordonsville, VA
08.2020 - 01.2023
- Monitored associate individual performance to ensure compliance with company standards, policies, and procedures.
- Assisted in training new employees on shift operations, emphasizing safety prioritization.
- Coordinated safety walk-throughs with management to attend scheduled safety meetings completed twice a week.
- Responsible for adjusting staffing of 90+ associates for daily operations and providing support to other areas of the building when additional staffing was needed.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Handled associate inquiries in a timely manner, while providing accurate information regarding trip details and other information.
- Enforced safety guidelines among associates in order to prevent accidents or injuries from occurring and analyzed safety metrics, presenting accurate data reflecting the previous weeks/months to the team through WPS.
- Conducted daily meetings with the team to discuss upcoming events changes in policy or procedures, team performance and areas of opportunity.
- Communicated effectively with other departments regarding staffing needs, operational issues, and volume rollover impacting incoming shifts.
- Analyzed shift CPH data on a weekly basis in order to identify trends or opportunities for improvement in specific areas of shipping operations.
- Supervised and led employees to maintain individual productivity and progression goals set for new-hire associates.
- Audited and reported all FPA, LPA, scheduled breaks, and downtime to management with explanations for large discrepancies.
- Handled escalated associate concerns and emergencies in the absence of a manager or supervisor.
- Delegated tasks to employees not on production and monitored task progress to completion.
- Complied with company safety procedures, policies, and regulations to promote a safe working environment.
- Upheld company standard orders of practice and compliance requirements for operations.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Collaborated with area manager to develop and execute operational strategies and implement company initiatives.
- Assessed reports and adjusted staffing throughout the shift to realign team progress with targets and goals.
- Displayed strong phone etiquette, effectively handling operational needs from other departments in the building.
- Assisted with quality control associates to identify inconsistencies and mispicks to ensure accuracy across the shift, auditing 10% of our daily workload.
- Utilized global logistics system to locate files, run audits, update associate information, and keep up-to-date shift information for management outside of the building.
Lift Operator
Walmart
Gordonsville, VA
06.2019 - 08.2020
- Performed pre-operational checks for lift, including brakes, cables and motors
- Maintained daily log of lift operations and safety inspections for equipment and any discrepancies in time.
- Reported any mechanical issues with equipment to maintenance staff immediately.
- Adhered to all safety regulations set forth by the company and OSHA regulations.
- Loaded and unloaded replenishment pallets from racking using proper protocol.
- Safely transported heavy, unstable pallets between pick slots, applying extra wrapping or tape to the pallets as necessary.
- Assisted with shift preparation activities, assigning associates in the system, having downtime report sheets readily available, and auditing the previous shift has fueled all equipment ensuring a successful start-up for the lift team.
- Operate various types of power equipment in different environments safely and efficiently.
- Documented details related to the completion of tasks in an organized manner to account for excessive time on replenishment moves.
- Assisted loaders with combines and up stacks in response to higher volume to support shipping needs.
- Performed prompt post-operation shutdown procedures.
Cashier Team Lead
Dollar General
Mineral, VA
10.2018 - 10.2019
- Performed daily opening and closing procedures for the register area.
- Welcomed customers, offering assistance to help find store items.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Completed refunds, transitions, and exchanges according to company policy.
- Assisted cashiers with resolving customer complaints and inquiries.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Recognized potential theft or fraud attempts by monitoring suspicious behavior and reporting all gathered information to the store manager.
- Assisted customers with locating items within the store when requested.
- Authorized discounts and special actions to resolve customer disputes and maintain customer satisfaction.
- Rotated and merchandised products at point-of-sale to improve impulse buy rate.
- Verified customer age requirement for alcohol or tobacco purchases.
- Offered customers carry-out service at completion of transaction for visibly disabled or impaired customers, ensuring the best experience.
Education
Louisa County High School
Mineral, VASkills
- Multitasking and Organization
- Site Safety
- Inventory Management
- Problem-Solving
- Documentation And Reporting
- Staff Management
- SOP Development
- Conflict Resolution
- Flexibility and Adaptability
- Verbal and Written Communication
References
References available upon request.
Timeline
Site Manager
Universal Storage Group
05.2024 - 09.2024
Assistant Store Manager
Dollar General
10.2023 - 04.2024
Perishable Receiving
Walmart
01.2023 - 06.2023
Dry/ Perishable Desk Runner
Walmart
08.2020 - 01.2023
Lift Operator
Walmart
06.2019 - 08.2020
Cashier Team Lead
Dollar General
10.2018 - 10.2019
Louisa County High School
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