SABRINA GARCIA
Rosamond,CA
Summary
Experienced with overseeing multiple properties, ensuring efficient operations and tenant satisfaction. Utilizes effective communication and organizational skills to manage maintenance, leasing, and financial tasks. Track record of resolving conflicts and maintaining high occupancy rates.
Overview
6
6
years of professional experience
Work History
Property Manager
Winn Residential
Rosamond, CA
09.2023 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Coordinated with legal counsel to resolve tenant disputes.
Assistant Property Manager
Winn Residential
Rosamond, United States of America
10.2018 - 09.2023
- Processed applications and annual recertification's accurately and efficiently, ensuring compliance with company policies and regulations
- Assisted residents and prospects in obtaining necessary information and resources, providing exceptional customer service
- Managed move-in and move-out processes, ensuring smooth transitions for residents
- Successfully handled financial tasks, including clearing petty cash receipts, account month-end procedures, and payment processing
- Utilized strong organizational skills to prioritize tasks and meet deadlines in a fast-paced environment
- Demonstrated excellent attention to detail and accuracy in all administrative duties
- Supported property management team by creating and maintaining resident files, ensuring compliance with company and regulatory standards
- Assisted in coordinating property maintenance requests, ensuring timely resolution of resident concerns
- Acted as a reliable liaison between residents and property management, addressing their inquiries and resolving any issues efficiently
Education
Occupational Associates Degree -
University of Antelope Valley
Lancaster, CA01.2012
Skills
- Active California Real Estate License
- Professionalism
- Bilingual: English/Spanish Communication Skills
- Customer Service
- Attention to Detail
- Valid California Driver's License
- Microsoft Office Programs (Word, Excel, PowerPoint, Access, Outlook)
Timeline
Property Manager
Winn Residential
09.2023 - Current
Assistant Property Manager
Winn Residential
10.2018 - 09.2023
Occupational Associates Degree -
University of Antelope Valley