SABRINA GARCIA
TX
Summary
I am a college graduate with a Master of Business Administration degree from the University of Texas at San Antonio. I am seeking a full-time sales position that will provide me with the opportunity to gain advanced sales experience.
Overview
6
6
years of professional experience
Work History
Expert Specialist
Apple Inc.
06.2024 - Current
- Entered a higher sales role and continuing to build brand loyalty by providing excellent customer service and curating personalized solutions for customers
- Motivating peers to drives results by serving as performance leader and demonstrating how to achieve goals
- Making sure my team feels supported in their role when there are any questions or concerns
- Continuously support the business team every week and driving their results by making over 500 business calls since entering into Expert role
- Overall being a great role model and resource to my team to contribute to the success of entire store
Sales Specialist
Apple Inc.
07.2022 - 06.2024
- Focused on driving sales results through the customer journey by providing personalized solutions
- Managed complexity by collaborating with peers to find the best solution for my customers
- Received a reward from the business team for outstanding Q3 FY23 results by connecting business-owned customers to our business team
- Nominated as the store's Community Ambassador by my team to be in charge of connecting our team to our community inside and outside of the store
- Communicated effectively with organizations about volunteer opportunities for our team as well as involving other Apple SATX teams to join in giving back to our community
- Led over 40 volunteer events through the Apple Volunteer Team to better serve our community
Business Support ISE (In-Store Experience)
Apple Inc.
11.2023 - 12.2023
- Served as Business Pro from Specialist role to support Business team while away
- Gained experience in an office setting by connecting with almost 250 business customers via phone and email according to Apple CRM
- Helped close complex leasing deals that the business team had in-progress before their time away
- During my time at the desk, oversaw $146.2k in relationship sales
- Single-handedly brought the store to #1 in the Business Focus Report while at the desk
- Led a Pipeline call for our business team by myself and presented multiple sales opportunities in front of other leaders
- Continue to be a subject matter expert to peers on business-pro scope of work and spread that knowledge to our team to develop their business customer service skills
Customer Service Associate
Lowe's
01.2019 - 09.2020
- Nominated to be a part of the Red Vest Ready Leaders' program resulting in mentoring my team through several tasks
- Awarded a Customer Service Award in 2019 of March for exceeded customers' expectations
- Increased monthly sales for the Paint Department by 10% by creating loyal relationships with customers
- Directed over four educational classes about paint products and how to produce a finished product
- Managed multiple tasks at once through paint department and mentorship role
Education
Master of Business Administration -
The University of Texas at San Antonio
San Antonio, TX05.2023
Bachelor of Business Administration - Management
The University of Texas at San Antonio
San Antonio, TX05.2021
Skills
- Apple: Pages, Numbers, Keynote, Freeform
- Microsoft Office: Word, Excel, PowerPoint
- Google Software: Docs, Slides, Sheets, Forms
- Written communication
- Time management abilities
- Self motivation
- Organizational skills
- Multitasking
- Problem-solving abilities
- Teamwork and collaboration
Websites
Timeline
Expert Specialist
Apple Inc.
06.2024 - Current
Business Support ISE (In-Store Experience)
Apple Inc.
11.2023 - 12.2023
Sales Specialist
Apple Inc.
07.2022 - 06.2024
Customer Service Associate
Lowe's
01.2019 - 09.2020
Bachelor of Business Administration - Management
The University of Texas at San Antonio
Master of Business Administration -
The University of Texas at San Antonio
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