Sabrina Godines
Alice
Summary
Dynamic Transportation Operator with a clean driving record and strong communication skills, recognized for enhancing client safety and satisfaction at R.E.A.L. Inc. Expert in GPS navigation and pre-trip inspections, ensuring efficient operations and fostering long-term client relationships through professionalism and adaptability.
Overview
16
16
years of professional experience
Work History
Transportation Operator
R.E.A.L. Inc.
08.2025 - Current
- Operated various transportation vehicles safely and efficiently to ensure clients safety.
- Conducted vehicle inspections and maintenance checks to ensure safety compliance.
- Managed loading and unloading clients on transport vehicles.
- Followed navigation systems and maps to determine efficient appointment routes.
- Collaborated with dispatch team to coordinate timely pickups and dropoffs.
- Maintained accurate logs of travel times, mileage, and fuel consumption for reporting purposes.
- Assisted in training new operators on safety protocols and operational procedures.
- Ensured vehicle safety with thorough pre-trip inspections, identifying potential issues before they became problems.
- Developed rapport with clients through professional communication skills, leading to increased repeat business opportunities.
Volunteer
Saenz Elementary School
09.2019 - 02.2020
- Assisted in fundraising activities, increasing resource availability for programs.
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Created educational materials to convey important information to service recipients.
Home Care Provider
N.S.C.L. Inc.
09.2009 - 03.2013
- Assisted client with daily living activities to enhance comfort and independence.
- Provided companionship and emotional support, fostering a positive environment for client.
- Administered medication according to prescribed schedules, ensuring adherence to health requirements.
- Monitored client well-being and reported changes to healthcare professionals promptly.
- Developed personalized care plans in collaboration with clients and families to address specific needs.
- Coordinated transportation for client to medical appointments and community activities as needed.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationship.
- Prepared nutritious meals according to dietary requirements, contributing to improved overall health for patients.
- Maintained accurate patient records, documenting daily activities, progress, and any changes in health conditions.
- Managed medical appointments, coordinating with healthcare professionals to ensure timely access to necessary services.
- Supported family members in understanding patient needs and provided guidance on how to best assist their loved one at home.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Customer Service Representative
Reliable Finance
07.2011 - 11.2011
- Assisted customers with inquiries, providing accurate information and resolving issues promptly.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained organized records of customer interactions for future reference and analysis.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
- Collaborated with team members to enhance customer satisfaction and streamline processes.
- Adapted communication style to meet diverse customer needs effectively.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Identified and resolved discrepancies and errors in customer accounts.
Education
Alice High School
Alice, TX05-2010
Skills
- Strong communication skills
- Professionalism and punctuality
- Clean driving record
- Adaptable to changing conditions
- GPS navigation mastery
- Pre-trip inspection
- Vehicle safety
Timeline
Transportation Operator
R.E.A.L. Inc.
08.2025 - Current
Volunteer
Saenz Elementary School
09.2019 - 02.2020
Customer Service Representative
Reliable Finance
07.2011 - 11.2011
Home Care Provider
N.S.C.L. Inc.
09.2009 - 03.2013
Alice High School