Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sabrina Godoy

Houston,TX

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Little Patagonia
12.2022 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Data Entry Clerk

Perfect Bodies
04.2022 - 11.2022
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Secured and protected data from unauthorized access by complying with security protocols.

Education

BBA - Business Administration

Iutar
Venezuela
02.2020

High School Diploma -

La Consolacion
Venezuela
07.2016

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Product Knowledge
  • Appointment Scheduling

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Customer Service Representative

Little Patagonia
12.2022 - Current

Data Entry Clerk

Perfect Bodies
04.2022 - 11.2022

BBA - Business Administration

Iutar

High School Diploma -

La Consolacion

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Sabrina Godoy