Sabrina Goodman
Charlotte,North Carolina
Summary
Caring Behavioral Therapist with 10 years of experience helping clients with social and emotional issues develop techniques to deal with daily challenges. Expert at teaching others to tackle problems constructively through behavior modification. Flexible clinician comfortable administering individual or group therapy sessions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Registered Behavioral Therapist
Positive Behavior Supports, Corp.
Charlotte, NC
05.2021 - Current
- Improved client behavior by implementing personalized treatment plans and closely monitoring progress.
- Enhanced treatment effectiveness by collaborating with multidisciplinary teams, including psychologists, social workers, and teachers.
- Conducted comprehensive behavioral assessments to identify specific client needs and inform individualized interventions.
- Assisted in training new Registered Behavioral Therapists on company policies, procedures, and therapeutic approaches.
- Handled sensitive information confidentially according to HIPAA guidelines while maintaining client files accurately uptodate.
Lead Registered Behavior Therapist
Attentive Behavior Care/Blue Balloon ABA
Baltimore, MD
04.2019 - 05.2022
- Improved client behavior by implementing individualized therapy plans and interventions.
- Enhanced client progress by consistently monitoring and adjusting treatment goals.
- Collaborated with multidisciplinary teams for comprehensive client care and support.
- Increased parent involvement in therapy sessions, fostering a supportive home environment.
- Facilitated referrals to outside healthcare professional and medical facilities to obtain specialized care for patients in need of extra support.
Livanta
Medical Claims Service
Hanover, MD
09.2015 - 04.2019
- Enhanced patient satisfaction by efficiently addressing and resolving healthcare-related inquiries.
- Boosted customer retention by promptly handling complaints and providing appropriate solutions.
- Expedited service times with effective triage of incoming calls, directing patients to the correct department or resource.
- Streamlined appointment scheduling process by utilizing advanced software tools, optimizing time management for both patients and medical professionals.
- Expanded knowledge on medical terminology and insurance policies through continuous learning initiatives, enhancing accuracy in communication with clients.
Education
Bachelor of Arts - Applied Behavioral
Ball State University
Muncie, IN05.2026
Skills
- Group Instruction
- Crisis Management
- Data Collection
- Social Skills Development
- Medical billing knowledge
- Call center experience
- Claims Processing
- Policy Adherence
- Data entry proficiency
- Insurance Verification
- HIPAA Compliance
- Contract Management
- Business Administration
Administrator
Sabrina Goodman
Certification
- Registered Behavior Technician, 2020
- CPR & Basic Life Support, 2020
Skills
Verbal Behavior Programs, Discrete Trial Instruction, Incidental Teaching, Direct Instruction, Natrual Environment Teaching, Daily Living Repertoires, Data Collection and Entry, Safety Skill Development, Learning Center Activities Planning, Sensory Play Integration, Assistive Technology, Differential Reinforcement, Matching Law, Shaping and Chaining, Social Skill Development, Social Skill Groups, Contingency Management, Assent-Based Care, Rapport Building, Self-Advocacy Repertoires, Data-Based Decisions, Neurodiversity Acceptance, Greet and Assist Customers & Patients, Point-of-Service Collections, Professional Communication, Patient Identification, Explaining Process to Patients, Behavioral Skills Training and Feedback, Service Orientation, Multi-Tasking, Emergency Compliance, Maintenance Planning, Conflict Resolution, Problem Solving, Staffing and Scheduling, Microsoft, Google, Apple Software, Central Reach Software, HIPAA-Compliant Data Storage, Insurance Verification and Maintenance, Claims Processing, Event Planning, Fundraising, Phone Operations, Office Management
References
- Jessica Coimbra, (443) 616-4170, jess.coimbra@NCBCoalition.com, supervisor
- Brianna Hutchinson, (470) 262-5112, bjhutchaba@gmail.com, supervisor
- Glinda Jackson, (443) 324-7977, glindaharris6@gmail.com, supervisor
Timeline
Senior Registered Behavioral Therapist
Positive Behavior Supports, Corp.
05.2021 - Current
Lead Registered Behavior Therapist
Attentive Behavior Care/Blue Balloon ABA
04.2019 - 05.2022
Livanta
Medical Claims Service
09.2015 - 04.2019
Bachelor of Arts - Applied Behavioral
Ball State University