Seasoned HR professional offering 20 years of progressive experience in human resources, benefits and compensation with strategic leadership, decision making and problem solving.
Overview
21
21
years of professional experience
Work History
Regional HR Director
Driftwood Hospitality Management LLC
North Palm Beach, FL
08.2022 - Current
Regularly updated HR databases to reflect employee information, changes in benefits and other details.
Recruited and trained new HR Managers to manage overall talent acquisition.
Worked with department managers to assess needs.
Supervised HR Department employees by directing activities and monitoring performance.
Prioritized and organized tasks to efficiently accomplish service goals.
HR aspects in hotel mergers and acquisitions.
Payroll implementation.
Offsite contact for any HR needs by other hotel team members and managers.
Human Resources Manager
Medical Waste Management
Covington, LA
05.2021 - 06.2022
Develop hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
Created and implemented highly effective and individualized human resource solutions for the company.
Handled employee conflicts efficiently while following all company procedures.
Effectively helped team members through an acquisition, which included pay and benefit package changes.
Track programs closely to assess usefulness and make proactive changes to meet changing demands.
Work with department managers on a daily basis to assess needs.
Ownership of onboarding process for newly hired employees, including distribution of all paperwork.
Working on adding a retention program with a sign on/stay on bonus.
Drove departmental efficiency by organizing comprehensive new hire training and orientation.
Identified vacancies in staff, supported recruiting process and interviewed prospective personnel.
Excel in Leave, FMLA, ADA, EEO, ERISA, COBRA, HIPAA and ACA administration.
Merger and Acquisitions.
Human Resources Manager
Geodis
Plainfield, IN
09.2020 - 05.2021
Actively work with department managers to assess needs.
Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
Advise senior management on human resources issues and approved terminations.
Supervise my HR Department employees by directing activities and monitoring performance.
Strengthen and enhance processes for managing complaints by leading thorough investigations into incidents and concerns.
Work with HR advisors and HR representatives on establishing consistent hiring practices.
Work closely with HR team on Covid protocols and payments.
Excel in Leave, FMLA, ADA, EEO, ERISA, COBRA, HIPAA and ACA administration
Director of Benefits
General Hotels Corporation
Indianapolis, IN
03.2016 - 09.2020
Team lead in development, implementation, and follow-through of all benefits and wellbeing programs.
Programs included are 3 types of medical plans, dental, vision, life, short term disability, long term disability, accident coverage, and pet insurance.
Process and maintain benefits programs for 30+ hotels, including training, monitoring, and ensuring accurate information into payroll system.
Development and improvement of benefits policies and procedures and ensuring all compliance expectations are exceeded within all benefits plans.
Manage all benefits audits and maintain monthly benefit verification processes with each hotel.
401k plan merger and broker update along with provider change, which will result in a savings of over $34,000.
Worked closely with auditors on compliance testing of 401k, and benefit plans.
Excel in Leave, FMLA, ADA, EEO, ERISA, COBRA, HIPAA and ACA administration
HR/Benefits Manager
Commissioning Agents, Inc
Indianapolis, IN
06.2014 - 03.2016
Educated and advised employees on group health plans, voluntary benefits, and 401(k) retirement plans.
Developed and enforce company personnel policies, standard operating procedures, and employee handbooks.
Managed all aspects of leave administration, including employee notifications and vendor management, disability programs, and health benefits.
Audited workplace, employee, and management policies and procedures.
Developed an innovative update to the benefits and compensation portion of the employee orientation program.
Processed unemployment claims and acted as the company representative at unemployment hearings.
Evaluated and updated compensation strategies to offer competitive employment packages and attract top-notch talent.
Facilitated new hire on-boarding program by scheduling training initiatives, resolving issues, and processing paperwork.
Excel in Leave, FMLA, ADA, EEO, ERISA, COBRA, HIPAA and ACA administration
Corporate Director of HR/Compensation and Benefits
General Hotels Corporation
Indianapolis, IN
05.2006 - 05.2014
I brought a broad scope of industry knowledge and dynamic business acumen to introduce new policies and procedures within a large-scale corporation with multiple properties, including streamlining operations and improving processes to this position.
Controlled the corporate and property level EEOC and OSHA regulations by incorporating a property level safety committee while serving as the direct point of contact for diverse questions.
Initiated HR department growth by implementing and managing enhanced company wide payroll systems such as ADP/Quickbooks/Great Plains.
I achieved a complete review and rebuild of all benefits programs including consolidation and growth of our 401k program that helped save the company thousands of dollars each year.
Implemented a wellness program and in that same year won a state wellness award for our company.
Indoctrination of human resources policies and procedures, PTO program, employee handbook which included continual updating.
Advised managers on organizational policy matters and recommend needed changes Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Excel in Leave, FMLA, ADA, EEO, ERISA, COBRA, HIPAA and ACA administration.
Initiated and provided resources for the HR/Benefits and Compensation portions of Mergers and Acquisitions of new hotels.
Director of Human Resources
Crowne Plaza Union Station
Indianapolis, IN
05.2003 - 07.2006
Maximum business efficiency and employee retention by effectively managing payroll, recruitment, new hire orientation, training and development, benefits administration, EEOC, OSHA, and disciplinary processes.
Conducted employment verifications and investigations.
Processed unemployment claims and acted as the company representative at unemployment hearings.
Worked with HR management to devise and update policies based on changing industry and social trends.
Cost-effectively coordinated planned and directed associate events to boost morale and improve staff relations.
Verified and maintained worker's compensation, guest, auto, and hotel liability incidents across a 200+ member team.
Conducted employee performance reviews to access strengths and weaknesses, keeping feedback positive and constructive.
Excel in Leave, FMLA, ADA, EEO, ERISA, COBRA, HIPAA and ACA administration
Education
Bachelor of Arts - Organizational Communication
Indiana University
Organizational Communication
Affiliations - Society for Human Resource Management -
Skills
Excel in all areas of HR, Benefits, Compliance, Training, Policies, and Wellbeing program development
Excel in Leave, FMLA, ADA, EEO, ERISA, COBRA, HIPAA and ACA administration
Experience with payroll systems including Paycor, Paylocity, ADP, Ceridian, UKG, Quickbooks, Great Plains, and Highflyer
401k and ESOP program design, administration and audits
Mergers and Acquisitions
Workers Compensation administration
Leader in team and company growth
Timeline
Regional HR Director
Driftwood Hospitality Management LLC
08.2022 - Current
Human Resources Manager
Medical Waste Management
05.2021 - 06.2022
Human Resources Manager
Geodis
09.2020 - 05.2021
Director of Benefits
General Hotels Corporation
03.2016 - 09.2020
HR/Benefits Manager
Commissioning Agents, Inc
06.2014 - 03.2016
Corporate Director of HR/Compensation and Benefits
General Hotels Corporation
05.2006 - 05.2014
Director of Human Resources
Crowne Plaza Union Station
05.2003 - 07.2006
Bachelor of Arts - Organizational Communication
Indiana University
Organizational Communication
Affiliations - Society for Human Resource Management -