Sabrina Green
North Charleston,SC
Summary
Adept at enhancing patient care and team efficiency, my tenure at Palm of Mount Pleasant showcased my ability to monitor vital signs and implement safety measures, reducing fall incidents significantly. Skilled in both direct patient care and compassionate support, I excel in environments demanding high levels of HIPAA compliance and patient-focused care.
Overview
18
18
years of professional experience
Work History
Certified Nursing Assistant
Palm of Mount Pleasant
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Built rapport with patients and families, providing emotional support during difficult times.
Dietary Aide
VA Hospital
08.2020 - Current
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
Dietary Aide
White Oak Manor
03.2020 - 07.2020
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
Home Health Aide
Addus Home Health Care
03.2016 - 06.2018
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
House Cleaner
MUSC Hospital
02.2012 - 02.2013
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Cashier Call Center Agent
Iqor
03.2008 - 12.2010
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Manager
McDonald's
09.2006 - 10.2008
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Education
Pharmacy Technician - Pharmaceutical Medicine
Patch Career Institute
North Charleston 01.2024
Health - Medical Billing And Coding
Patch Career Institute
North Charleston, SC07.2018
Associate Degree In Nursing - Nursing
Trident Technical College
Charleston, SC04.1996
High School Diploma - General Studies
Burke High School
Charleston, SC06.1991
Skills
- Direct Patient Care
- Reliable team player manager
- HIPAA Compliance
- Collecting vital signs Cashier File clerk
- Bathing Assistance
- Compassionate
- Alzheimer's and Dementia Care
- Basic Life Support
- Vital signs monitoring
- Bedside manner
- Safety Precautions
- Recording vital signs
- Medical terminology knowledge
- Compassionate caregiver
- Patient-focused care
- Mobility Assistance
- Companionship and emotional support
- Patient Care
Timeline
Dietary Aide
VA Hospital
08.2020 - Current
Dietary Aide
White Oak Manor
03.2020 - 07.2020
Home Health Aide
Addus Home Health Care
03.2016 - 06.2018
House Cleaner
MUSC Hospital
02.2012 - 02.2013
Cashier Call Center Agent
Iqor
03.2008 - 12.2010
Manager
McDonald's
09.2006 - 10.2008
Certified Nursing Assistant
Palm of Mount Pleasant
Pharmacy Technician - Pharmaceutical Medicine
Patch Career Institute
Health - Medical Billing And Coding
Patch Career Institute
Associate Degree In Nursing - Nursing
Trident Technical College
High School Diploma - General Studies
Burke High School