Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sabrina Griffin

Natchitoches,LA

Summary

Hardworking and passionate new grad with strong skills eager to help team achieve company goals. Looking to take on a position that offers new learning experiences.

Overview

7
7
years of professional experience

Work History

Dasher

DoorDash
04.2024 - Current
  • Improved customer satisfaction by providing timely and accurate deliveries.
  • Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
  • Enhanced communication with customers through proactive updates on order status.

Delivery Driver

EZ Street
04.2024 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Natchitcohes Regional Medical Center Internship

Natchitoches Regional Medical Center
01.2024 - Current
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within the healthcare industry.
  • Sorted and organized files, spreadsheets, and reports.
  • Answered phone and performed clerical duties to assist human resources department.
  • Assisted with writing job postings and job descriptions for boards.
  • Reviewed human resources paperwork for accuracy and completeness.
  • Collaborated with HR on hiring and onboarding staff, managing onboarding documents, and conducting onboarding feedback surveys.
  • Maintained OIG reports on employees.
  • Assisted in creating training guides for office task work.
  • Streamlined processes using Paylocity, a human managements system.
  • Assisted in organizing supplies for career job fairs.
  • Assisted in employee benefits events.
  • Conducted employee verifications.


Server, Cook, Trainer

Maglieaux's Riverfront Restaurant
11.2022 - 04.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Worked with POS system to manage orders and payments.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Monitored food quality and presentation to maintain high standards.
  • Streamlined reservation process for increased efficiency and improved guest experience.
  • Improved wait time estimates by monitoring restaurant capacity and implementing efficient seating strategies.
  • Coordinated special events, ensuring seamless execution of all event details for maximum guest satisfaction.
  • Implemented effective training programs for new hostess staff, resulting in reduced learning curves and increased productivity.
  • Coordinated with catering staff to deliver food services for special events and functions.

Services Coordinator

Mackenzie Smith Canine Training
01.2021 - 01.2024
  • Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
  • Conducted facility tours for potential clients, showcasing the high-quality services provided at the kennel.
  • Managed inventory to ensure adequate supplies, effectively reducing costs and waste.
  • Enhanced animal care standards through regular monitoring and updating of health protocols.
  • Oversaw processes for new volunteer members, ensuring a well-equipped team that maintained high standards of care.
  • Developed schedule for volunteer assistants to balance walking, feeding and socializing needs of animals in care.
  • Established emergency protocols for handling unforeseen situations involving animals or staff members efficiently.
  • Maintained detailed records of each animal''s history and medical needs to ensure seamless continuity of care during their stay at the facility.
  • Assisted with the development of marketing materials to promote the kennel''s services, attracting new clients and increasing overall revenue.

Fry Cook, Trainer, Crewmember

Raising Canes
05.2018 - 08.2020
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.
  • Cleaned, stocked, and restocked workstations and display cases.
  • Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
  • Assisted in training new hires on proper techniques, safety protocols, and company policies.
  • Maintained strict adherence to food safety standards, ensuring proper handling and storage of ingredients.
  • Worked front counter, drive-thru and kitchen.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Filled out daily shift log to record amount of food prepared, used and leftover.

Front Desk Assistant

NC Arcade
08.2019 - 12.2019
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival.
  • Maintained a professional and welcoming front area, setting a positive first impression for guests.
  • Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
  • Collaborated with marketing team to design eye-catching advertisements that attracted new clients to the arcade.
  • Assisted upper management in developing long-term business plans aimed at expanding arcade offerings and increasing profitability.
  • Resolved technical issues with machines efficiently, minimizing downtime for popular games.
  • Maintained accurate inventory records, ensuring timely replenishment of game tokens, tickets, and supplies.
  • Implemented proper food handling techniques to maintain safe cooking practices.

Babysitter

La'berge
05.2018 - 05.2019
  • Played games, worked on puzzles, and read books to young children.
  • Assisted children with homework assignments and special projects across different subjects.
  • Organized and cleaned after activities .
  • Prepared healthy, age-appropriate snacks and meals.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Administered medications, following strict instructions from parents and medical labels.
  • Developed games and activities using arts and crafts to support learning and verbal skills.

Stock Assistant

Archies
01.2017 - 01.2019
  • Assisted in achieving optimal stock levels by regularly monitoring inventory and recommending appropriate adjustments to ordering schedules.
  • Optimized storage space usage through efficient organization and arrangement of items within the delivery truck and storage facility.
  • Provided backup support during peak times or staffing shortages, demonstrating versatility and adaptability in contributing to various tasks.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.

Sales Associate

Contraband Festival
05.2018 - 05.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

Bachelor of Science - Health Systems Management

McNeese State University
Lake Charles, LA
05.2024

Skills

  • Healthcare Management
  • Time Management
  • Verbal and written communication
  • Key Performance Indicators
  • Teamwork and Collaboration
  • Problem Resolution
  • Human Resources Management
  • Quality Improvement
  • Healthcare Policy Analysis
  • Strong customer service
  • Performance Improvement

Timeline

Dasher

DoorDash
04.2024 - Current

Delivery Driver

EZ Street
04.2024 - Current

Natchitcohes Regional Medical Center Internship

Natchitoches Regional Medical Center
01.2024 - Current

Server, Cook, Trainer

Maglieaux's Riverfront Restaurant
11.2022 - 04.2024

Services Coordinator

Mackenzie Smith Canine Training
01.2021 - 01.2024

Front Desk Assistant

NC Arcade
08.2019 - 12.2019

Fry Cook, Trainer, Crewmember

Raising Canes
05.2018 - 08.2020

Babysitter

La'berge
05.2018 - 05.2019

Sales Associate

Contraband Festival
05.2018 - 05.2018

Stock Assistant

Archies
01.2017 - 01.2019

Bachelor of Science - Health Systems Management

McNeese State University

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Sabrina Griffin