Summary
Overview
Work History
Education
Skills
Timeline
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Sabrina Guzman

Waco,TX

Summary

Professional Recruiter, Secretary, and Business Owner with 10+ years of customer service experience, experience managing daily administrative support tasks and operations in a commerical industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.

Overview

9
9
years of professional experience

Work History

Sr Recruitment Coordinator

Frito Lay
01.2023 - Current
  • Confirmed appointments and interviews with job candidates.
  • Devised recruiting strategies and implemented through marketing campaigns, grassroots advertising initiatives and innovative presentations.
  • Conducted effective research on potential job candidates for [Job Title] and compiled all details into reports.
  • Controlled recruitment program by creating marketing materials, deploying recruitment tactics and building external relationships.
  • Operated and maintained applicant tracking and candidate management systems.

Call Center Representative

Adecco USA
01.2022 - Current
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Educated customers on company systems, form completion and access to services.

Recruiter

G4orce Masonry, LLC.
01.2020 - Current
  • 2 years of recruitment and background checks
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Completed accurate daily report documents, memos and invoices.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Recorded expenses and maintained accounting records.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Operated and maintained applicant tracking and candidate management systems.
  • Verified applicant references and employment details.

Business Owner

Spotlessly Clean
01.2015 - 01.2020
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Optimized team hiring, training and performance.
  • Input income and expense details into database to track business finances and address variances.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Learned and remained updated on statutory requirements and regulations.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
  • Provided outstanding coaching to employees to boost productivity.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Supported hiring process by scheduling interviews, conducting reference checks and completing various paperwork.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.

Education

Some College (No Degree) - Interpersonal Communications

McLennan Community College
Waco, TX

Skills

  • Database and Client Management Systems
  • Appointment Coordination
  • Legal Document Preparation
  • Travel Coordination
  • Spreadsheet Tracking
  • Appointment Organization
  • Reception Duties
  • Employee Hiring
  • Applicant Qualification
  • In-Person and Telephone Interviewing
  • Candidate Searching
  • Recruitment and Staffing
  • Time Tracking and Payroll Administration
  • Drug Testing
  • Teamwork and Collaboration
  • Data Entry
  • Excellent Communication
  • Recruitment and Development

Timeline

Sr Recruitment Coordinator

Frito Lay
01.2023 - Current

Call Center Representative

Adecco USA
01.2022 - Current

Recruiter

G4orce Masonry, LLC.
01.2020 - Current

Business Owner

Spotlessly Clean
01.2015 - 01.2020

Some College (No Degree) - Interpersonal Communications

McLennan Community College
Sabrina Guzman