Sabrina Hadley
Windsor,CA
Summary
Efficient ER Clerk with comprehensive background in emergency department operations. Skilled in coordinating patient check-ins, maintaining accurate medical records and supporting comfort of patients. Demonstrated ability to thrive in high-stress environments, providing exceptional customer service and fostering healthcare team collaboration. Leveraged communication skills to enhance efficiency and patient satisfaction in previous roles.
Overview
9
9
years of professional experience
Work History
ER Clerk
Kaiser Permanente
Santa Rosa, CA
06.2018 - Current
- Verified patient information and insurance coverage to ensure accuracy of records.
- Organized, filed, and maintained medical records in a secure electronic system.
- Collaborated with staff members to ensure efficient workflow in the emergency department.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Created new patient charts using standard templates and forms as needed.
Care Partner
Santa Rosa Memorial Hospital
Santa Rosa, CA
06.2015 - 05.2021
- Assisted in daily living activities such as bathing, dressing, grooming, and toileting.
- Monitored vital signs and reported any changes to medical staff.
- Provided companionship and emotional support to elderly patients.
- Planned nutritious meals based on dietary restrictions and preferences of individual patients.
- Responded promptly to emergency situations using appropriate interventions as required.
- Collaborated with other team members to ensure quality care was delivered consistently across shifts.
Education
Bachelor of Arts - Sociology
California State University - Chico
Chico, CA12-2024
Skills
- Patient confidentiality
- Medical Coding
- Medical Billing
- Insurance Verification
- Patient Triage
- Appointment Scheduling
Affiliations
Family, job, and self oriented.
Timeline
ER Clerk
Kaiser Permanente
06.2018 - Current
Care Partner
Santa Rosa Memorial Hospital
06.2015 - 05.2021
Bachelor of Arts - Sociology
California State University - Chico
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