Sabrina Hailu
Plano,TX
Overview
6
6
years of professional experience
1
1
Certification
Work History
Teacher Assistant
Above and Beyond Learning
11.2022 - Current
- Aligned student learning objectives and lesson plans with state and district curriculum requirements
- Partnered with colleagues to identify and implement strategies to improve student learning outcomes
- Implemented crisis and behavioral interventions to manage complex cases.
Assistant Project Manager
NationStar Autoplex
03.2020 - 01.2023
- Led cross-functional team to implement quality control process, leading to 20% decrease in project defects and 25% improvement in client satisfaction scores
- Implemented new project management software, resulting in 15% increase in project efficiency and 10% reduction in project timelines
- Maintained consistent client satisfaction rating of 95% or higher through effective communication and timely issue resolution, leading to repeat business and client referrals.
Office Manager
H5C LLC Real Estate Holding Company
09.2018 - 12.2019
- Developed and maintained organized document management system, reducing document retrieval time by 30% and ensuring compliance with industry regulations
- Negotiated contracts with vendors, securing favorable terms that resulted in 10% decrease in office supply expenses and improved overall vendor relationships
- Revamped office's client communication procedures, resulting in 20% increase in client responsiveness and satisfaction, leading to improved client retention and referrals.
Education
Bachelor of Science (B.S.) - Criminal Justice -
University of North Texas
Denton, TXSkills
- Microsoft Word Excel PowerPoint
- Stakeholder Relations
- Gantt Charts
- Agile Methodologies
- Metrics and Reporting
- Scrum Coaching/Framework
- Project Team Coordination
- Scope Development
Certification
- Certified Scrum Master
- Accredited Project Manager Certification
- Foundations of Project Management
- Project Initiation: Starting a Successful Project
- Project Planning: Putting It All Together
Timeline
Teacher Assistant
Above and Beyond Learning
11.2022 - Current
Assistant Project Manager
NationStar Autoplex
03.2020 - 01.2023
Office Manager
H5C LLC Real Estate Holding Company
09.2018 - 12.2019
Bachelor of Science (B.S.) - Criminal Justice -
University of North Texas
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