Constance Sabrina Hales

Custom fresh and silk floral designer, Expertly crafted bespoke silk floral arrangements for home decor , commercial , and Christmas installations.

• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Conducted detailed consultations with clients to understand their vision, preferences, and budget. Provided creative recommendations and visual mock ups to align with their expectations.
• Sourced high-quality silk flowers and related materials from trusted suppliers. Ensured color, texture , and form accuracy to create lifelike arrangements.
• Provided exceptional customer service from initial contact through project completion.

• Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
• Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
• Maintained a clean and organized work environment, adhering to safety standards and minimizing potential hazards for staff and customers
• Consistently met tight deadlines for large-scale orders, coordinating logistics to ensure timely delivery and installation of arrangements.
• Mentored junior designers in advanced techniques, fostering a collaborative and supportive team environment.
• Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
• Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Assisted in recruiting, hiring and training of team members.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.