Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Hi, I’m
Sabrina Hamernik
key supervisor
Toledo,OH
Summary
Overview
3
years of professional experience
Work History
Bob Evans Restaurant
Key Supervisor
04.2022 - Current
Job overview
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Trained newly hired sales team in upselling techniques.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Achieved results by working with staff to meet established targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Managed cash handling procedures, ensuring accurate accounting of daily transactions and minimizing discrepancies.
Little Caesars
Pizza Maker
10.2020 - 07.2022
Job overview
- Fostered positive relationships with suppliers to ensure timely delivery of fresh ingredients necessary for daily production demands.
- Demonstrated versatility by assisting with other kitchen tasks such as prep work, dishwashing, or front-of-house duties as needed.
- Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Cleaned and sanitized work areas, utensils and equipment.
- Followed company recipes and production standards to satisfy customers.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
Education
Ohio Distance & Electronic Learning Academy - OHDE4 Summit Park Dr # 350, Independence, OH 44131
High School Diploma
06.2023
University Overview
Skills
- Merchandising operations
- Flexible Work Schedule
- Delegation and Supervision
- Cash Handling and Reconciliation
- Critical Thinking
- Handling Complaints
- Inventory Management
- Basic Mathematics
- Staff Management
- POS Terminal Operation
Timeline
Key Supervisor
Bob Evans Restaurant
04.2022 - Current
Pizza Maker
Little Caesars
10.2020 - 07.2022
Ohio Distance & Electronic Learning Academy - OHDE
High School Diploma
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