Sabrina Hankey
Brooklyn,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Clerk/ Sales Associate (Seasonal Family Business)
Hankey’s Computer Services
St. George’s, Grenada
01.2023 - Current
- Greeted customers, answered inquiries, and directed them to the appropriate department.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Prepared invoices for customers based on their orders and payment terms.
- Created spreadsheets using Microsoft Excel for tracking data and creating reports.
Babysitter
N/A
Brooklyn, NY
03.2015 - Current
- Maintaining a positive attitude while being patient and understanding with the children.
- Remaining alert at all times while caring for multiple children simultaneously.
- Responsibly watched children while parents were out.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Supervised and cared for children ages 2 to 9.
- Completing light housekeeping tasks such as tidying up toys and books.
Cashier
River Lime Roti Shop
Jersey City, NJ
10.2023 - 03.2024
- Greeted customers and answered questions regarding menu items.
- Processed payments accurately and efficiently using a cash register.
- Provided excellent customer service by ensuring orders were correct and completing transactions quickly.
- Maintained cleanliness of work area, including counters, tables, floors, and equipment.
- Handled money responsibly by providing accurate change and issuing receipts for purchases.
- Answered phone calls to assist customers with questions and orders.
Recertification Temp
Spring Creek Towers
Brooklyn, NY
03.2023 - 06.2023
- Reviewed recertification applications to ensure compliance with relevant regulations and policies.
- Met with tenants and assisted with HUD signings.
- Assisted applicants with the completion of their recertification forms and documents.
- Monitored progress of recertification process to ensure timely submission of all required documents.
- Interpreted complex legal documents pertaining to the certification and recertification processes.
Cashier/ Baker
Auntie Anne’s
New York, NY
09.2022 - 01.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Responsible for greeting customers and baking pretzel products.
Secretary
SMB Tech Group
North Lauderdale, FL
08.2019 - 08.2021
- Provided administrative support to the office manager and other staff members.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
Soup Kitchen Volunteer
Christ The King Church
Queens, NY
- Prepared meals for distribution.
- Served hot meals with a friendly demeanor.
- Engaged professionally and respectfully with people of various ages and from different backgrounds.
Education
Bachelor of Science - Applied psychology
New York University
New York, NY05-2026
Port St. Lucie High School
05.2021
Hudson Catholic Regional High School
06.2019
Skills
- Excellent and Effective Communication
- Professionalism
- Interpersonal Communication
- Computer proficiency
- Problem-solving
- Teamwork
- Time management
- Adaptability
- Leadership
- Fast learner
- Proficient in Word & Excel
- Documentation Management
- Task Prioritization
Languages
American Sign Language
Elementary
Timeline
Cashier
River Lime Roti Shop
10.2023 - 03.2024
Recertification Temp
Spring Creek Towers
03.2023 - 06.2023
Clerk/ Sales Associate (Seasonal Family Business)
Hankey’s Computer Services
01.2023 - Current
Cashier/ Baker
Auntie Anne’s
09.2022 - 01.2023
Secretary
SMB Tech Group
08.2019 - 08.2021
Babysitter
N/A
03.2015 - Current
Soup Kitchen Volunteer
Christ The King Church
Bachelor of Science - Applied psychology
New York University
Port St. Lucie High School
Hudson Catholic Regional High School
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