Enhanced customer satisfaction by addressing and resolving any complaints or issues related to laundry services.
Restocked supply inventories and notified supervisors of shortages for customer convenience.
Kept track of laundered items using an efficient tagging system to prevent loss or mix-ups during the cleaning process.
Customer Service Representative
Safelight Auto Glass
04.2021 - 02.2024
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Contributed to sales growth by upselling products and services based on individual customer requirements.
Demonstrated excellent multitasking abilities by handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Office Assistant
Hay King
09.2018 - 02.2020
Smoothed operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Increased customer satisfaction by providing professional and courteous front desk support.
Strengthened office organization by implementing filing systems and digital record-keeping practices.
Expedited document processing with accurate data entry and timely filing.
Accounts Payable Clerk at Secretaría De Hacienda Del Gobierno Del Estado De HidalgoAccounts Payable Clerk at Secretaría De Hacienda Del Gobierno Del Estado De Hidalgo