Sabrina harmon
Summary
Dynamic and results-driven professional with extensive experience in customer service at McDonald's. Proven ability to enhance guest satisfaction through effective communication and problem-solving. Skilled in cash handling and inventory management, consistently improving operational efficiency. Recognized for fostering teamwork and maintaining high standards of cleanliness and safety in fast-paced environments.
Diligent crew with solid background in team-based operations and customer service. Consistently contributed to smooth workflow and enhanced guest experiences. Demonstrated reliability and effective communication skills.
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Highly efficient cashier well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Adaptable sale accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service.
Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
Work History
Crew Member
McDonald's
09.2023 - 07.2025
- Delivered exceptional customer service by effectively communicating with team and patrons.
- Operated point-of-sale system efficiently to process transactions accurately.
- Maintained cleanliness and organization of work areas to ensure compliance with health standards.
- Collaborated with team members to streamline workflows during peak hours, enhancing operational efficiency.
- Worked front counter, drive-thru and other areas.
- Implemented inventory management techniques to minimize waste and improve stock availability.
- Assisted in training new crew members on best practices and company protocols for optimal performance.
- Resolved customer complaints promptly, ensuring satisfaction and fostering loyalty.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Became familiar with products to answer questions and make suggestions.
Dental Assistant
Cute Smiles 4 Kids & Orthodontics
03.2021 - 09.2022
- Assisted in patient management, ensuring comfort and adherence to treatment plans.
- Facilitated communication between patients and dental team to enhance service delivery.
- Streamlined appointment scheduling, reducing wait times for patients.
- Implemented infection control protocols to maintain a safe clinical environment.
- Prepared examination rooms and ensured availability of necessary instruments and materials.
- Educated patients on oral hygiene practices, contributing to improved patient outcomes.
- Trained new dental assistants on office procedures and best practices in patient care.
- Collaborated with dentists to assist during complex procedures, enhancing overall efficiency of operations.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Breakfast Hostess
Denny's Restaurant
10.2016 - 03.2017
- Managed breakfast service operations, ensuring timely setup and cleanliness of dining area.
- Assisted guests with menu selections, providing exceptional customer service and hospitality.
- Coordinated inventory management for breakfast supplies, ensuring availability and freshness of ingredients.
- Trained new staff on breakfast service protocols and equipment usage, fostering a collaborative team environment.
- Implemented process improvements for food presentation, enhancing guest satisfaction and dining experience.
- Monitored quality control standards for food safety, adhering to health regulations and guidelines.
- Fostered positive relationships with guests, encouraging repeat visits through personalized service experiences.
- Demonstrated excellent multitasking skills by managing multiple responsibilities simultaneously within the fast-paced environment.
- Communicated effectively with team members to ensure seamless coordination of tasks during busy shifts.
Sales Associate
Party City
09.2013 - 10.2014
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained accurate inventory records, ensuring stock availability for sales.
- Processed transactions efficiently using POS systems, reducing customer wait times.
- Collaborated with team members to achieve daily sales targets and improve service standards.
- Trained new associates on product knowledge and customer engagement techniques.
- Resolved customer inquiries and complaints, fostering positive relationships and loyalty.
- Implemented merchandising strategies to enhance product visibility and drive sales growth.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Assembler
Habitat for Humanity
02.2013 - 06.2014
- Assembled components for housing projects, ensuring adherence to quality standards.
- Collaborated with team members to streamline assembly processes and improve efficiency.
- Operated various hand and power tools safely and effectively in construction settings.
- Inspected finished products for accuracy and compliance with specifications prior to delivery.
- Participated in project planning sessions, providing insights for process improvements.
- Increased production efficiency by assembling components quickly and accurately.
- Trained new team members on assembly techniques and safety protocols.
Team Member
Whatabuger
03.2009 - 06.2013
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated point-of-sale systems accurately, processing transactions efficiently and handling cash management tasks.
- Collaborated with team members to maintain cleanliness and organization of dining and kitchen areas, adhering to health standards.
- Assisted in training new employees on operational procedures and customer service best practices, fostering team cohesion.
- Monitored inventory levels, restocking supplies as needed to ensure smooth operations during peak hours.
- Resolved customer complaints promptly and professionally, enhancing overall guest experience and loyalty to brand.
- Supported management in daily operations by maintaining a positive work environment and encouraging teamwork among staff.
- Implemented efficient food preparation techniques, contributing to reduced wait times for customers while maintaining quality standards.
Education
Graduate Certificate - Dental
UEI College
Phoenix, AZ02-2021
High School Diploma -
Westwind Prep
Phoenix, AZ06-2011
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Problem-solving
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Safety awareness
- Basic math
- Initiative and Self-motivation
- Verbal and written communication
- Leadership qualities
- Safety
- Hospitality service expertise
- Valid Driver's license
- Inventory restocking
- Creativity and innovation
- Performance improvement
- Menu memorization
- Supplies monitoring and restocking
- Telephone etiquette
- Cooking
- Positive company representation
- Food running
Timeline
Crew Member
McDonald's
09.2023 - 07.2025
Dental Assistant
Cute Smiles 4 Kids & Orthodontics
03.2021 - 09.2022
Breakfast Hostess
Denny's Restaurant
10.2016 - 03.2017
Sales Associate
Party City
09.2013 - 10.2014
Assembler
Habitat for Humanity
02.2013 - 06.2014
Team Member
Whatabuger
03.2009 - 06.2013
Graduate Certificate - Dental
UEI College
High School Diploma -
Westwind Prep