Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sabrina Harris

SAVANNAH,GA

Summary

Dynamic Store Manager with a proven track record at Family Dollar, excelling in staff management and inventory control. Expert in developing high-performing teams and implementing effective sales strategies, resulting in improved customer satisfaction and retention. Committed to operational excellence and fostering a productive work environment.

Overview

6
6
years of professional experience

Work History

Store Manager

Family Dollar
Savannah, GA
02.2020 - 03.2025
  • Provided leadership, insight, mentoring to newly hired employees to supply knowledge of various company programs.
  • Maintained accurate records of employee performance reviews.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Managed daily banking activities, such as deposits, along with withdrawals.
  • Delegated work to staff, setting priorities, plus goals.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Prepared staff work schedules also assigned team members to specific duties.
  • Oversaw inventory management through cycle counts, audits, along with shrinkage control. 3.4% down from the previous year.
  • Monitored inventory levels and placed orders to restock shelves.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Completed day-to-day duties accurately and efficiently.

Housekeeping Manager

Best Western Hotel
Port Wentworth, GA
08.2019 - 02.2020
  • Placed housekeeping staff on specific shifts. Room blocks based on abilities, daily requirements.
  • Analyzed reports on room occupancy rates, guest feedbacks plus other relevant data to identify potential problems or areas of improvement.
  • Developed training programs to build employee performance, improve employee engagement and increase employee retention.
  • Conducted regular meetings with housekeeping staff to discuss performance issues.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Ensured compliance with safety regulations and health codes.
  • Performed quality control inspections for guest rooms and public areas.
  • Created schedules, shift reports also other business documentation to coordinate housekeeping needs.
  • Inventoried incoming supplies, placed items in stock for use by personnel.

Assistant Store Manager

Family Dollar
Savannah, GA
01.2019 - 02.2020
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Trained new employees on store policies, procedures and customer service standards.

Education

Some College (No Degree) - Tourism and Hotel Management

UNIVERSITY OF PHOENIX
Savannah, GA

Skills

  • Staff management
  • Team development
  • Store displays
  • Delegating work
  • Inventory management
  • Shift scheduling
  • Employee retention strategies
  • Accurate cash handling
  • Team le
  • Sales strategies

Accomplishments

  • TOP SALES
  • TOP STORE PERFORMANCE
  • GREAT CUSTOMER SERVICE

Timeline

Store Manager

Family Dollar
02.2020 - 03.2025

Housekeeping Manager

Best Western Hotel
08.2019 - 02.2020

Assistant Store Manager

Family Dollar
01.2019 - 02.2020

Some College (No Degree) - Tourism and Hotel Management

UNIVERSITY OF PHOENIX

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Sabrina Harris