Sabrina Henderson
Albion,MI
Summary
Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.
Motivated Housekeeper with work experience in industrial cleaning services. Dedicated to completing tasks on time and surpassing expectations. Works hard to maintain impeccable levels of cleanliness. Responds to guest needs to drive satisfaction and repeat business.
Motivated and efficient professional specializing in cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes.
Overview
14
14
years of professional experience
2009
2009
years of post-secondary education
1
1
Certification
Work History
Housekeeper
Jennifer caudill
Springport, Michigan
01.2012 - Current
- Cleaned and sanitized rooms to maintain a welcoming environment.
- Organized supplies and equipment for efficient daily operations.
- Managed laundry tasks, ensuring timely service and cleanliness.
- Assisted in inventory management of cleaning products and tools.
- Reported maintenance issues to ensure a safe living space.
- Conducted deep cleaning tasks during seasonal maintenance events.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Maintained and organized cleaning supplies stock.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Disinfected telephones, light switches and other frequently touched objects.
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Followed safety procedures when handling hazardous materials.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Ensured that all health standards were met during cleaning operations.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Observed proper use of chemicals when cleaning various surfaces.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Scrubbed kitchen appliances, countertops and fixtures.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
Diatery aid
Thornapple Manor
Hastings
10.2024 - 12.2025
- Prepared and served meals according to dietary guidelines and resident preferences.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas.
- Collaborated with nutrition staff to ensure accurate meal planning and delivery.
- Followed safety and sanitation protocols in food handling and preparation.
- Provided excellent customer service to residents during meal service times.
- Supported dietary staff with special events and holiday meal preparations.
- Trained new aides on kitchen procedures and safety practices effectively.
- Set up trays and food service carts to deliver food to residents.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Served food and snacks according to planned menu and patients' diet orders.
- Cleaned and sanitized kitchen equipment and surfaces.
- Maintained a safe working environment by following all safety protocols.
- Followed dietary procedures in accordance with established policies.
- Treated patients and team members with dignity and respect.
- Prepared and served meals according to dietary guidelines.
- Delivered snacks to nurse station for distribution to specific residents.
- Engaged with residents to provide positive and enriching experiences.
- Stocked supplies in dining areas as needed.
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Worked closely with dietitians to ensure proper nutrition for each resident and patient.
Diatery aid/ assistant manager nursing home
Clearstream nursing rehabilitation center
Hastings, Michigan
06.2024 - 01.2025
- Operations Leadership: Supervised kitchen staff, managed meal tray lines, and coordinated food production to meet deadlines.
Compliance & Safety: Enforced OSHA, HIPAA, and HACCP regulations to maintain a safe, sanitary, and compliant environment.
Dietary Compliance: Developed and managed patient-specific menus, including therapeutic, allergy-restricted, and texture-modified diets.
Inventory & Purchasing: Monitored food inventory levels and coordinated with suppliers to optimize stock levels and reduce waste.
Staff Training & Development: Trained new employees on food handling, sanitation procedures, and service techniques.
Quality Assurance: Addressed patient feedback regarding food quality and service, enhancing overall satisfaction. - Coordinated staff schedules to ensure adequate coverage for all shifts.
- Supported the implementation of rehabilitation programs for residents.
- Assisted in managing daily operations for patient care activities.
- Communicated with families regarding patient progress and care plans.
- Maintained accurate patient records and documentation in compliance with regulations.
- Trained new staff on operational procedures and best practices.
- Facilitated meetings to discuss patient needs and team collaboration strategies.
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed customer service inquiries and complaints in a timely manner.
Housekeeping
Baymont inn & Suit Hotel
Battle Creek, Michigan
02.2023 - 11.2024
- Carried out housekeeping duties related to the care of the children.
- Organizing shift schedules for housekeeping personnel according to occupancy levels.
- Coordinated with housekeeping staff regarding room availability and status changes.
- Developed daily work schedules for housekeeping staff based on occupancy levels.
- Assisted with light housekeeping tasks including laundry, vacuuming, dusting and meal preparation.
- Managed budgeting activities related to housekeeping department expenses.
- Coordinated with housekeeping staff on any special requests from guests.
- Resolved customer complaints related to housekeeping services in a timely manner.
- Helped with housekeeping tasks such as laundry, cleaning, vacuuming, dusting.
Education
Homer Alternative
Homer, MISkills
- Room sanitation
- Cleaning product management
- Inventory oversight
- Deep cleaning techniques
- Problem solving
- Assisting in preparing meals, snacks, and beverages (eg, salads, desserts), portioning food correctly, and delivering meal trays to residents
- Adhering to food safety guidelines, such as ServSafe, sanitizing surfaces, cleaning dishes and kitchen equipment, and monitoring food temperatures
- Understanding special diet requirements (eg, low-sodium, diabetic, gluten-free, puree) to ensure patients receive proper nutrition
- Monitoring food supplies, checking inventory levels, and ensuring proper storage (labeling and storing food)
- Interacting with residents to take feedback on meals and ensuring a positive dining experience
Housekeeping Skills
- Sanitation & Infection Control: Cleaning and disinfecting resident rooms, bathrooms, and common areas using proper, safe chemicals and color-coded cloths to prevent the spread of germs
- Environmental Maintenance: Dusting, vacuuming, sweeping, mopping floors, and emptying trash/biohazard waste
- Changing bed linens, towels, and assisting with laundry, as well as keeping linen rooms stocked
- Organizing and stocking supplies, such as toiletries, cleaners, and linens
Languages
English
Full Professional
Certification
- Assistant manager
- Highly valuable for demonstrating food safety knowledge, often required for food service roles.
References
References available upon request.
Timeline
Diatery aid
Thornapple Manor
10.2024 - 12.2025
Diatery aid/ assistant manager nursing home
Clearstream nursing rehabilitation center
06.2024 - 01.2025
Housekeeping
Baymont inn & Suit Hotel
02.2023 - 11.2024
Housekeeper
Jennifer caudill
01.2012 - Current
Homer Alternative