Sabrina Hiracheta
Corpus Christi,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent leadership, time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Lead Teacher
Solid Rock Christian Academy
04.2021 - Current
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Excellent subject knowledge and willingness to learn.
Member Service Representative
Gulf Coast Federal Credit Union
04.2019 - 03.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled complaints with prompt, courteous service to uphold professional reputation.
- Educated and engaged customers with new bank products and services.
- Responded to customer calls and emails to answer questions about products and services.
- Balance cash drawer before and after shifts.
- Balance and add cash to DYNA (teller ATM) machine.
- Repair DYNA upon errors such as jams and outages.
- Add and empty cash from credit union ATM.
- Verify ATM and nightly deposit.
- Surprise audits on teller cash drawers.
- Bring in and verify incoming and outgoing cash from Loomis and Rochester.
- Open and close accounts such as savings, checking, money market, CDs, and IRAs.
- Arm and disarm building upon opening and closing hours.
Cashier
Burlington
01.2018 - 04.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Upsold additional products and services to customers, increasing revenue.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
Solid Rock Christian Academy
Corpus Christi, Texas05.2018
Skills
- Proficient in Microsoft, Excel, Word, and PowerPoint
- Able to complete tasks in timely manner
- Strong mathematic and communication skills
- Confident in my abilities to learn new skills at a fast pace
- Patience in overwhelming and/or stressful environments
- Able to adapt to various situations prioritizing multiple work assignments
- Very comfortable to use computers
Timeline
Lead Teacher
Solid Rock Christian Academy
04.2021 - Current
Member Service Representative
Gulf Coast Federal Credit Union
04.2019 - 03.2022
Cashier
Burlington
01.2018 - 04.2019
High School Diploma -
Solid Rock Christian Academy
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