Sabrina Hohenberger
Gainesville,GA
Summary
Seeking a challenging opportunity where I will be able to utilize my strong organizational skills, management skills, and exceptional people skills, which will allow me to grow personally and professionally within the medical field, as well as bring my experience and resource to help your organization run at its full potential.
Overview
18
18
years of professional experience
Work History
Senior Receptionist
Suwanee Animal Hospital
11.2019 - Current
- Customer Service care, client check in and out, records keeping transfer and intake
- Updating charts to ensure completion
- Coordinate referrals to specialist clinics
- Multi line phone management
- Ensuring client satisfaction by being a liaison for the clinic
- Driving new clientele and partnering with other local pet related businesses to ensure a symbiotic relationship.
Receptionist
Heart of Suwanee Animal Hospital
09.2013 - 11.2019
- Making appointments, check-in and check-out clients, data entry, Welcome clients to the hospital and assist to designated exam room, Obtain patient history and educate client on heartworm and flea preventative, Assist doctor(s) as needed, Answer multi line telephone system and schedule appointments, Refill prescriptions, Scan patient's history into Vtech, Help educate client's on physical services offered, Process end of day reports and make deposit, Help manage afternoon staff, Medicate pets in hospital and or boarding, Arrange boarding reservations, Monthly reports and accounts receivable
Practice Manager
Banfield Pet Hospital
03.2006 - 02.2013
- Schedule daily appointments, Maintain database of all incoming and outgoing animal patients and their owners to monitor progress, Ensure patient records are current and accurate, Cash intake and balancing, Supervise patient scheduling, Oversee registration of patients, Communicate with patients regarding inquiries and complaints, Ensure patient satisfaction, Assisted the licensed veterinarian in the day-to-day operations, Perform laboratory tests and x-rays to animals, Weigh animals, took blood and urine samples, and prepared medications for injured and sick animals, Restrain animals during examinations conducted by the veterinarian, Clean and prepare treatment rooms and diagnostic equipment for veterinary exams, Maintain cleanliness and sterility of holding areas of animals, Hire and train administrative staff, Monitor and evaluate staff performance, Schedule staff to meet operational requirements, Oversee payroll, Establish office policies and procedures, Implement and monitor office policies and procedures, Manage insurance contracts and ensure compliance with contracts, Responsible for facility cleaning, hygiene, safety and maintenance, Control removal of medical waste in compliance with regulatory requirements, Ensure compliance with current healthcare regulations, medical laws and ethics, Keep track of equipment and devices and manage inventory, Liaise with vendors regarding equipment and supplies
Education
No Degree - Business Management
Truett McConnell University
Cleveland, GA05.2004
Skills
- Teamwork and Collaboration
- Friendly and Professional
- Customer Service
- Organized and Efficient
Timeline
Senior Receptionist
Suwanee Animal Hospital
11.2019 - Current
Receptionist
Heart of Suwanee Animal Hospital
09.2013 - 11.2019
Practice Manager
Banfield Pet Hospital
03.2006 - 02.2013
No Degree - Business Management
Truett McConnell University
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