Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sabrina Holmes

Meriden,CT

Summary

I am a very dedicated animal care professional with progressive experience spanning dog walking, pet sitting, and customer receptionist. I have demonstrated expertise in providing comprehensive care that addresses both physical and emotional needs of animals through consistent feeding schedules, behavior monitoring, and engaging enrichment activities. Exceptional at building rapport with pets and their owners through transparent communication and attentive service. My peers and employer have recognized me for reliability, meticulous attention to detail, and commitment to maintaining the highest standards of animal welfare. I able to combine strong operational skills with a genuine passion for animal care to deliver outstanding client experiences while contributing to facility success and growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Kennel Attendant

Wagging Tails Kennel
Wolcott, CT
08.2024 - Current
  • Maintain comprehensive digital records tracking animal care, dietary needs, medication schedules and vaccination status
  • Provide attentive, compassionate care to boarded animals, ensuring positive interactions and emotional well-being
  • Address customer inquiries professionally regarding services, pricing, and facility policies
  • Implement rigorous safety protocols to protect both animals and staff members
  • Perform thorough facility maintenance, including sanitization, laundry management, and inventory restocking
  • Ensure animal quarters remain clean, comfortable, and properly sanitized at all times
  • Administer medications and follow precise feeding schedules according to veterinary guidelines and owner specifications
  • Document and report changes in animal weight, behavior patterns, and food consumption
  • Monitored health of animals on a daily basis and reported any changes or concerns to supervisor.
  • Communicate proactively with pet owners about their animals' adjustment, behavior, and overall condition during boarding stays
  • Developed positive relationships with clients through effective communication techniques.

Dog Walker / Dog Sitter

Walden Pets
Concord, MA
01.2023 - 06.2024
  • Prioritized safety protocols and animal welfare during all pet interactions, ensuring secure handling and positive experiences.
  • Demonstrated quick decision-making when responding to minor emergencies, including managing pet injuries and mediating encounters with aggressive animals.
  • Customized care approaches based on owner-provided instructions regarding walking routines, training goals, and specific behavioral considerations.
  • Adapted walking strategies across diverse weather conditions while maintaining consistent service quality and animal comfort.
  • Conducted ongoing behavioral assessments to identify early signs of distress or potential health concerns requiring veterinary attention.
  • Implemented positive reinforcement training techniques to promote appropriate behavior and strengthen animal-handler relationships.
  • Cultivated long-term client loyalty through reliable service, transparent communication, and genuine rapport with both pets and owners.
  • Maintained environmental responsibility by properly disposing of waste according to local regulations.
  • Interacted with pet owners in a professional manner when discussing their pets' needs and care requirements.
  • Attracted new clients through referrals and word-of-mouth marketing.
  • Executed precise walking schedules and routes to ensure consistency and reliability for both pets and owners.

Dog Walker /House and Pet Sitter

Life is dog, Inc
Marlborough, Massachusetts
09.2021 - 12.2022
  • Maintained regular communication with clients regarding their pets' behavior, progress, and any emerging needs or concerns.
  • Upheld strict confidentiality while working in clients' homes, ensuring privacy and building trust.
  • Provided comprehensive updates including photos, videos, and location tracking to keep owners informed about their pets.
  • Performed facility maintenance tasks, including thorough disinfection, laundry management, and supply inventory.
  • Trained and mentored new dog walkers on company protocol, safety procedures, and effective handling techniques.
  • Reviewed pet records from daily visits and appointments, entering important data into system.
  • Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.

Dog Walker /House and Pet Sitter

Rover.com
Seattle, Washington State
01.2017 - 12.2020
  • Administered medications and implemented specialized feeding protocols according to veterinary guidelines and animal-specific requirements
  • Managed personal scheduling system efficiently to optimize appointment availability and ensure seamless booking experience for clients.
  • Established collaborative relationships with pet owners through proactive consultation, detailed service coordination, and constructive feedback exchange.
  • Identified potential health and behavioral concerns through careful observation, promptly communicating findings to supervisors and clients.
  • Conducted multiple scheduled walks daily to maintain animal comfort, prevent accidents, and ensure proper waste management.
  • Prepared customized nutritional formulations including specialized diets, supplements, and medication administration according to veterinary specifications.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained cleanliness of work areas including grooming stations, office space, storage areas.
  • Bathed and groomed pets using gentle techniques.

Education

High School Diploma -

Lincoln Sudbury Regional High School
Maynard, Massachusetts
05-2015

Skills

  • Animal Care Expertise
  • Dog handling and behavior understanding
  • Animal health monitoring and medication administration
  • Basic dog training and behavior modification techniques
  • Specialized experience in doggy daycare environments
  • Safety protocol implementation and maintenance
  • Customer Service & Communication
  • Client education on pet care and grooming needs
  • Clear and empathetic communication with pet owners
  • Active listening and problem resolution
  • Building rapport with regular clients and their pets
  • Scheduling and managing appointments efficiently
  • Operational Excellence
  • Maintaining facility cleanliness and sanitation standards
  • Implementing safety controls and procedures
  • Time management and work prioritization
  • Team collaboration and coordination
  • Leadership in high-pressure situations
  • Professional Attributes
  • Exceptional patience and calmness with anxious animals
  • Honesty and dependability in all work responsibilities
  • Strong attention to detail
  • Adaptability and quick learning abilities
  • Effective multitasking without compromising quality

Certification

  • Canine and Feline CPR and First Aid Certification Class

Timeline

Kennel Attendant

Wagging Tails Kennel
08.2024 - Current

Dog Walker / Dog Sitter

Walden Pets
01.2023 - 06.2024

Dog Walker /House and Pet Sitter

Life is dog, Inc
09.2021 - 12.2022

Dog Walker /House and Pet Sitter

Rover.com
01.2017 - 12.2020

High School Diploma -

Lincoln Sudbury Regional High School

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Sabrina Holmes