Summary
Overview
Skills
Work History
Education
Work Availability
Timeline
Certification
Generic

Sabrina Jacques

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills

Overview

1
1
Certificate
21
21
years of professional experience

Skills

  • Strong Organizational Skills
  • Multitasking and Time Management
  • Supply Inventory Control
  • Some Spreadsheet Management
  • Cash Drawer Management
  • Order Placement
  • Staff Orientation and Employee Training
  • Inventory System with budget
  • Cash Deposit Preparation

Work History

Line Cook

Blackies
Smithfield, RI
05.2022 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Prepared average of 60 orders each shift

Manager

Aegean Pizza
Chepachet, RI
01.2005 - 05.2022
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades

Food Service Worker

FM Global
Johnston, RI
01.2018 - 01.2021
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted well over 100 customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Learned other teammates' work tasks to train as backup.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • In charge of inventory for candy department, including monthly inventory using excel spreadsheets, ordering inventory while staying within monthly budget.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.

Education

High School Diploma -

Ponaganset High School
North Scituate, RI
2003

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Line Cook

Blackies
05.2022 - Current

Food Service Worker

FM Global
01.2018 - 01.2021

Manager

Aegean Pizza
01.2005 - 05.2022

High School Diploma -

Ponaganset High School

Certification

  • ServSafe
  • Food Handler

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Sabrina Jacques