Sabrina Jamerson
Jonesborough,TN
Summary
I am a dependable employee seeking opportunity to expand my skills and love for dogs and contribute to company success. I am considered hardworking, ethical and detail-oriented. I stay on top of demands in fast-paced environments by effectively using slow periods. I maintain organized, clean, and safe work areas with diligent attention to important details. I have 4 dogs of my own and love dogs and am very knowledgeable of their breeds and behaviors.
Overview
2
2
years of professional experience
Work History
Server/Pizza Cook
Jonesborugh Pizza Parlor
06.2021 - 10.2023
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Served food and beverages promptly with focused attention to customer needs.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Inspected dishes and utensils for cleanliness.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Slide Attendant/Pool Lifeguard
Wetlands Water Park
05.2022 - 09.2023
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Delivered information and details of interest about facility to visitors.
- Collaborated with team members to maintain efficient operation of the waterpark attractions.
- Enhanced guest safety by enforcing guidelines and monitoring slide usage.
- Assisted guests with special needs or physical limitations so they could enjoy their time at the waterpark safely.
- Built and established positive relationships with patrons, team members and supervisors.
- Maximized park attendance by providing excellent customer service to guests.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Resolved guest concerns with empathy and professionalism, promoting overall satisfaction.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Assisted in daily opening and closing procedures, keeping the park running smoothly throughout operating hours.
- Played an active role in promoting a family-friendly atmosphere, interacting with guests of all ages and backgrounds in a friendly and professional manner.
- Maintained clean and organized slide areas for optimal guest experience.
- Participated in staff meetings to discuss ways of improving park operations and addressing any issues that arose during shifts.
- Supported first aid staff when necessary, helping ensure timely care for injured or sick guests.
Education
High School Diploma -
David Crockett High School
Jonesborough, TN05.2024
Skills
- Honest and Dependable
- Problem-Solving
- Gentle Handling
- Animal Behavior Knowledge
- Teamwork and Collaboration
- Attention to Detail
- Clear and effective communication
- Patience with Animals
- Animal Care
- Heavy Lifting
- Work Prioritization
- Verbal Communication
- Pet Owner Advisory
Timeline
Slide Attendant/Pool Lifeguard
Wetlands Water Park
05.2022 - 09.2023
Server/Pizza Cook
Jonesborugh Pizza Parlor
06.2021 - 10.2023
High School Diploma -
David Crockett High School
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