Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Sabrina Jenkins

Garrett County Emergency Communications
Elk Garden,WV
1
Certification
14
years of professional experience

Dedicated professional with extensive experience in emergency communication, public safety, and medical offices workplace. Actively pursing a Certified Professional Coder (CPC) certification through AAPC with an expected completion date of December 2026 or sooner.

Work History

911 Specialist II - FULL TIME

3 Years 10 Months
Garrett County Emergency Communications | 10.2022 - Current

Serves as a certified emergency dispatcher in all three disciplines (FIRE/EMS/LAW ENFORCEMENT) in both state and national level.

Provide seamless operations from initial call taking and documentation of crisis, providing pre arrival care instructions, coordinating multi-agency responses, and following through with post call debriefings.

Fostered a professional environment at all times. Executed timely critical decision-making processes. Articulated clear verbal and written communications to enhance team collaboration. Advanced knowledge of technology improvements in Enhanced 911 Phone system, CAD, and Digital/VHF Motorola Radios.

Achieved recognition as 911 Specialist II and served as the leading dispatcher on shift while fulfilling the role of training officer. Executed decisive actions during shift operations, impacting overall efficiency and effectiveness. Produced comprehensive end-of-shift reports, enhancing operational continuity during handovers. Cultivated a supportive environment for new dispatchers by delivering focused mentorship and assessment throughout their training period.

911 Specialist - FULL TIME

1 Year
Mineral County OEM | 10.2021 - 10.2022

Acted as a certified emergency call taker and dispatcher.

Developed and implemented emergency management plans to enhance community preparedness.

Medical Scribe - PART TIME

6 Months
WVU Medicine Heart and Vascular Institute | 05.2021 - 11.2021

Documented patient encounters and medical histories with precision and detail.

Collaborated with healthcare professionals to streamline clinical workflows and enhance patient care.

Ensured accurate transcription of diagnostic tests, treatments, and follow-up plans for physician review.

Maintained confidentiality of patient information in compliance with HIPAA regulations.

Medical Records Specialist - FULL TIME

1 Year 10 Months
West Cecil Health Center | 07.2019 - 05.2021

Served as a key member of an integrated healthcare system delivering coordinated primary care, behavioral health, and dental services.

Implemented systematic processes for managing patient records, ensuring full compliance with HIPAA regulations and organizational standards.

Conducted hands-on training for new employees, emphasizing adherence to established EMR system protocols.

Coordinated efforts with upper management to ensure thorough completion of HEDIS and 340B audits.

Firefighter / EMR

6 Years 9 Months
Joppa-Magnolia VFC | 03.2012 - 12.2018

Responded to emergency calls, providing rapid assessment and intervention in fire-related incidents.

Conducted routine inspections of fire equipment and apparatus to ensure operational readiness.

Collaborated with team members to execute effective firefighting strategies during emergencies.

Trained new firefighters on safety protocols, equipment usage, and efficient response techniques.

Medical Scribe - PART TIME

1 Year 6 Months
Bernstein and Robinson Dermatology | 03.2017 - 09.2018

Ensured accurate transcription of office visit, diagnostic tests, treatments, and follow-up plans for physician review.

Maintained confidentiality of patient information in compliance with HIPAA regulations.

Personal Care Aide - PART TIME

1 Year
Forest Hill Height Assisted Living & Memory Care | 03.2016 - 03.2017

Provided compassionate support to residents with daily living activities, ensuring comfort and dignity.

Assisted with medication management, adhering to safety protocols and individual care plans.

Monitored vital signs and reported changes in resident conditions to nursing staff promptly.

Developed positive relationships with residents, enhancing their emotional well-being and social engagement.

Education

Certified Professional Coder (CPC)

AAPC | 12.2026

High School Diploma

Joppatowne High School | Joppa | 05.2014

Skills

EMR / EHR
Clinical documentation
Medical terminology
HIPAA compliance
Medical billing and coding
Computer literacy proficiency
Data entry efficiency
Analytical and critical thinking
Multitasking Abilities
Multitasking
Logistics coordination
Staff education and training

Certification

  • Certified Emergency Medical Dispatcher, Maryland Institute for Emergency Medical Services Systems(MIEMSS)- Since October 2022
  • Certified Emergency Medial Dispatcher, International Academics of Emergency Dispatch(IAED) - Since November 2021
  • Certified Emergency Fire Dispatcher, International Academics of Emergency Dispatch(IAED) - Since October 2022
  • Certified Emergency Police Dispatcher, International Academics of Emergency Dispatch(IAED) - Since October 2022
  • Certified CPR/AED, American Heart Association - Effective until March 2027
  • Certified Firefighter I, University of Maryland-Maryland Fire and Rescue(MFRI) - Since January 2014
  • Certified Hazardous Material Awareness, University of Maryland-Maryland Fire and Rescue(MFRI) - Since June 2015
  • Certified Hazardous Materials Operations, University of Maryland-Maryland Fire and Rescue(MFRI) - Since June 2015
  • Certified ICS100-Intro to Incident Command, Federal Emergency Management Agency(FEMA) - Since September 2025
  • Certified ICS200-Basic Incident Command System, Federal Emergency Management Agency(FEMA) - Since September 2025

Timeline

911 Specialist II - FULL TIME

Garrett County Emergency Communications
10.2022 - CurrentRead More

911 Specialist - FULL TIME

Mineral County OEM
10.2021 - 10.2022Read More

Medical Scribe - PART TIME

WVU Medicine Heart and Vascular Institute
05.2021 - 11.2021Read More

Medical Records Specialist - FULL TIME

West Cecil Health Center
07.2019 - 05.2021Read More

Medical Scribe - PART TIME

Bernstein and Robinson Dermatology
03.2017 - 09.2018Read More

Personal Care Aide - PART TIME

Forest Hill Height Assisted Living & Memory Care
03.2016 - 03.2017Read More

Firefighter / EMR

Joppa-Magnolia VFC
03.2012 - 12.2018Read More

AAPC

Certified Professional Coder (CPC)
Read More

Joppatowne High School

High School Diploma
Read More
Sabrina Jenkins