Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sabrina Johnson

Fuquay – Varina,NC

Summary

The ideal job would be a type of job in which a person can grow and flourish and preferably be promoted. The ideal job would be fulfilling to the person and make them happy with their work life. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience

Work History

Bojangles

10.2022 - 05.2024
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Operated cash registers and processed payments accurately.
  • Improved management skills by participating in rigorous training programs and workshops.
  • Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
  • Gained knowledge of company policies, protocols and processes.
  • Acted with integrity, honesty and knowledge to promote culture of company.
  • Showcased strong organizational skills by effectively managing multiple projects and tasks simultaneously, meeting all deadlines, and maintaining a high level of performance under pressure.
  • Built lasting relationships with clients through exceptional service delivery, fostering loyalty and repeat business opportunities.
  • Maintained high-quality standards in all aspects of work, ensuring customer satisfaction at every touchpoint within the business journey.
  • Developed problem-solving abilities through hands-on experience with real-life business scenarios.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.

Amazon Distribution

03.2018 - 11.2021
  • Conducted thorough product research to identify profitable niches in the marketplace, resulting in successful product launches.
  • Managed inventory levels to ensure stock availability and minimized storage fees.
  • Developed a comprehensive understanding of Amazon''s guidelines, policies, and best practices to ensure compliance within the marketplace ecosystem.
  • Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
  • Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.

Housekeeping

Universal Health Care
05.2015 - 05.2016
  • Ensure areas and facilities were presentable for visiting personnel
  • Ensure all designated areas were free of combustibles.

Laundry

Universal Health Care
05.2015 - 05.2016
  • Ensure all designated laundry rooms were empty and all the laundry was clean, folded, and ready for use.
  • Mentored new employees in proper laundry procedures, leading to increased overall performance levels.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Maintained laundry equipment for optimal performance, resulting in reduced downtime and increased productivity.
  • Assisted with household chores such as laundry, cleaning, and meal preparation to maintain an organized living space for both parents and children.
  • Supported housekeeping tasks such as laundry, cleaning, and organizing spaces to maintain an impeccable onboard environment.
  • Managed household tasks such as laundry, light cleaning, and meal preparation to ensure a smooth-running home environment for the family.
  • Streamlined laundry processes, ensuring timely washing, drying, and folding of clothes to maintain an organized wardrobe.
  • Managed household tasks such as laundry, cleaning, and cooking nutritious meals to create a comfortable living space for the patient.
  • Demonstrated flexibility and adaptability in learning new techniques, equipment operation, and industry trends to stay current with best practices in laundry services.
  • Supported the smooth operation of the facility by performing light housekeeping tasks such as laundry services and meal preparation as needed.
  • Managed and executed daily laundry needs of varsity programs.
  • Exceeded client expectations through tailored services that addressed specific needs including laundry care, ironing, or pet-related tasks.
  • Assisted clients with daily tasks such as laundry, meal preparation, and cleaning to improve their quality of life.
  • Optimized laundry production, coordinating team efforts in sorting, washing, drying, folding, and bagging tasks.
  • Managed laundry schedules effectively to ensure all linens were processed according to demand needs while minimizing downtime during peak hours.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Assisted in training new laundry aides, sharing best practices and techniques for efficient workflow management.
  • Provided attentive laundry services, including washing, folding, and ironing clothes for a polished appearance.
  • Reduced turnaround time for guest laundry requests by prioritizing urgent orders and effectively managing workload.
  • Collaborated with vendors to negotiate cost-effective contracts for linen supplies and laundry services.
  • Supplied clean linens and picked up and delivered soiled linens from residential areas to laundry.
  • Streamlined laundry processing by implementing efficient sorting and bagging techniques.
  • Prioritized laundry tasks effectively to ensure that high-priority items were processed first, allowing for timely completion of all work assignments.
  • Trained new employees on best practices in laundry services, ensuring consistency and quality across all team members.

Baker

Golden Corral
02.2016 - 04.2016
  • Ensure all prep and food was ready for guests.
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
  • Demonstrated adaptability in adjusting recipes based on available ingredients or dietary restrictions upon request.
  • Increased production efficiency through effective time management and multitasking during busy periods.
  • Managed daily operations of the bakery during manager''s absence, overseeing staff scheduling, order fulfillment, and overall performance.
  • Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
  • Prepared dough for variety of pastries, cakes and breads.
  • Supported business growth by participating in local community events as a representative of the bakery.
  • Prepared frostings and other toppings for cakes and pastries.
  • Managed display cases to verify freshness and attractiveness of products.
  • Created appealing displays to showcase products in bakery.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.

Baker

Golden Corral
03.2014 - 05.2015
  • Ensure all prep and food was ready for guests
  • Ensure utensils were in designated area
  • Ensure prep was documented.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
  • Created appealing displays to showcase products in bakery.
  • Demonstrated adaptability in adjusting recipes based on available ingredients or dietary restrictions upon request.
  • Managed daily operations of bakery during manager''s absence, overseeing staff scheduling, order fulfillment, and overall performance.
  • Developed recipes for new products and improved existing recipes.
  • Supported business growth by participating in local community events as a representative of the bakery.
  • Prepared frostings and other toppings for cakes and pastries.
  • Managed display cases to verify freshness and attractiveness of products.
  • Prepared dough for variety of pastries, cakes and breads.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.

Manager/Trainer

Golden Corral
11.2013 - 03.2014
  • Ensure all utensils were properly returned
  • Ensure all facilities and areas were presentable
  • Ensured all food was at the right temperature and fresh and ready for the guests
  • Ensure all produce orders and all other orders were correct and documented.
  • Managed new employee orientation training process for more than [Number] employees each year.

Manager/Trainer

Golden Corral
10.2009 - 12.2013
  • Ensure all facilities and areas were presentable
  • Make sure all food was at the right temperature and fresh and ready for the guests
  • Ensure all produce orders and all other orders were correct and documented.
  • Evaluated the effectiveness of existing training programs, implementing data-driven enhancements where necessary.
  • Conducted regular performance evaluations of trainees, offering actionable insights that facilitated career advancement opportunities for high-potential individuals.
  • Monitored and evaluated training performance to determine quality and cohesiveness.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Developed and implemented comprehensive training program to increase employee productivity and morale.
  • Organized and edited training manuals, multimedia visual aids, and other educational materials.
  • Prepared and distributed manuals, handouts and online tutorials to provide employees with training materials and resources.
  • Reviewed and edited all training materials for accuracy and company policy compliance.
  • Analyzed effectiveness of training programs at all levels and recommended updates.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Created in-depth training manual for all employees.
  • Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching, and managing to enterprise targets.
  • Managed new employee orientation training process for more than [Number] employees each year.

Education

High School Diploma -

Lincoln High
Ellwood City, PA
06.1996

Business Administration - Business Administration

University Of Phoenix
Raleigh, NC
01.2010

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Multitasking Abilities
  • Problem Resolution
  • Organization and Time Management
  • Verbal Communication
  • Critical Thinking
  • Flexible and Adaptable
  • Multitasking
  • Excellent Communication

References

  • Helen Baker, (919)502-8675, 20+years
  • LuLu , (347)678-1031, 1+years
  • Dornesha Ritman (919)986-1292, 14+years

Timeline

Bojangles

10.2022 - 05.2024

Amazon Distribution

03.2018 - 11.2021

Baker

Golden Corral
02.2016 - 04.2016

Housekeeping

Universal Health Care
05.2015 - 05.2016

Laundry

Universal Health Care
05.2015 - 05.2016

Baker

Golden Corral
03.2014 - 05.2015

Manager/Trainer

Golden Corral
11.2013 - 03.2014

Manager/Trainer

Golden Corral
10.2009 - 12.2013

High School Diploma -

Lincoln High

Business Administration - Business Administration

University Of Phoenix

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Sabrina Johnson