Summary
Overview
Work History
Education
Skills
Timeline
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Sabrina Jones

Saint Anne,Illinois

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

3
3
years of professional experience

Work History

Produce Clerk

Berkots Super Food
Aroma Park, IL
06.2023 - 09.2023
  • Built displays and arranged department products to create attractive presentations, highlighting featured and seasonal items.
  • Answered store and merchandise questions and led customers to wanted items.
  • Followed established food safety guidelines when handling perishables such as fruits and vegetables.
  • Greeted customers and offered to help locate produce items.
  • Utilized shrink wrap machine for wrapping products properly.
  • Updated pricing and sales signs to promote merchandise.
  • Kept accurate records of inventory levels and restocked as needed.
  • Prepared merchandise for purchase.
  • Checked for quality, ripeness, and overall condition of products before stocking shelves.
  • Assisted other departments within the store when needed.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Hostess/Customer Service Cashier

Burgers And Beers
Kankakee, IL
06.2022 - 09.2022
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Accepted payments from guests for dine-in and take-out foods.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Answered telephone to provide dining information and take reservations.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Greeted guests warmly upon arrival, seating them promptly.
  • Spoke with patrons to make conversation, answer questions or to respond to complaints.
  • Handled cash payments and reconciled daily transactions accurately.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.

Food Server

Sodexo Inc.
Bourbonnais, IL
08.2021 - 05.2022
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.
  • Provided exceptional service to high volume of daily customers.
  • Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
  • Ensured that all restaurant safety guidelines were followed at all times.
  • Reconciled discrepancies between guest checks and payments received with total sales at end of shift.
  • Attended regular team meetings for updates on new menu items or promotions.
  • Accurately calculated checks using POS system; processed payment transactions quickly and efficiently.

Server

Kankakee Country Club
Kankakee, IL
06.2021 - 09.2021
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Checked food before serving it to customers.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Upheld high standards of sanitation in accordance with health department regulations.

Dietary Aide

Harvest View Assisted Living
Hersher, IL
02.2021 - 05.2021
  • Followed dietary procedures in accordance with established policies.
  • Served food and beverage items to residents, meeting therapeutic diets.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Worked closely with dietitians to ensure proper nutrition for each resident and patient.
  • Provided assistance with meal setup, serving, and clean up as needed.
  • Engaged with residents to provide positive and enriching experiences.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Cleaned and sanitized kitchen equipment and surfaces.
  • Set tables before patients arrived to maintain meal plan productivity.

Education

High School Diploma -

Abeka Christian Academy
Pensacola, FL
05.2023

Nursing/ Business

Olivet Nazarene University
Bourbonnais, IL

Skills

  • Honesty and Integrity
  • Customer Service
  • Positive Attitude
  • Inventory Counts
  • Retail Sales
  • Strong Work Ethic
  • Flexible Schedule
  • Cleanliness and Sanitation

Timeline

Produce Clerk

Berkots Super Food
06.2023 - 09.2023

Hostess/Customer Service Cashier

Burgers And Beers
06.2022 - 09.2022

Food Server

Sodexo Inc.
08.2021 - 05.2022

Server

Kankakee Country Club
06.2021 - 09.2021

Dietary Aide

Harvest View Assisted Living
02.2021 - 05.2021

High School Diploma -

Abeka Christian Academy

Nursing/ Business

Olivet Nazarene University

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