Sabrina Jones
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Training Director
Chick-fil-A
01.2022 - 12.2023
- Increased employee retention by implementing ongoing professional development opportunities and mentorship programs.
- Facilitated cross-functional collaboration in the development of multi-disciplinary training programs addressing company-wide objectives.
- Provided regular feedback on employee performance during training sessions, fostering a culture of continuous improvement and personal growth.
- Collaborated with management to identify skill gaps, leading to the creation of targeted training initiatives.
- Coached managers on incorporating coaching techniques into their leadership styles, fostering a supportive environment for employee development.
- Trained new hires to perform cross-training exercises with experienced workers.
Library Assistant
Valencia College
11.2017 - 09.2021
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Monitored library environments to maintain safe, hazard-free settings.
- Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
Education
Bachelor of Science - Hospitality Management
University of Central Florida
Orlando, FL05.2021
High School Diploma -
Jones High School
Orlando, FL05.2015
Skills
- Training Evaluation
- E-Learning Platforms
- Program implementation
- Learning Management Systems
- Coaching and Mentoring
- Customer Service
- Decision-Making
- New Hire Training
- Active Listening
- Computer Proficiency
- Money handling abilities
- Microsoft Outlook
- Scheduling
- Administrative Support
Timeline
Training Director
Chick-fil-A
01.2022 - 12.2023
Library Assistant
Valencia College
11.2017 - 09.2021
Bachelor of Science - Hospitality Management
University of Central Florida
High School Diploma -
Jones High School
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