Sabrina Jones
Athens,AL
Summary
Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
10
10
years of professional experience
Work History
Administrative Coordinator
McCurry Rentals
06.2022 - Current
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Monitored and directed incoming mail and prepared outgoing mail.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
Certified Nursing Assistant
Athens Rehabilitation LLC
02.2018 - 04.2022
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Documented activities and recorded information in EMR system.
Deliver Driver
Oreilly Auto Parts
01.2015 - 01.2018
- Handled merchandise in accordance with product handling standards.
- Answered customer questions regarding shipments.
- Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
- Notified customers of delays to decrease calls to support.
- Processed payments by accepting cash, checks and credit card payments.
- Contacted customers prior to delivery to coordinate delivery times.
Education
High School Diploma -
Cornerstone Christian Correspondence School
Townsend, GA07.2013
Skills
- Attention to Detail
- Data Entry
- Time Management
- File Organization
- Microsoft Excel
- Office Administration
Timeline
Administrative Coordinator
McCurry Rentals
06.2022 - Current
Certified Nursing Assistant
Athens Rehabilitation LLC
02.2018 - 04.2022
Deliver Driver
Oreilly Auto Parts
01.2015 - 01.2018
High School Diploma -
Cornerstone Christian Correspondence School
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