Sabrina Jones-Mathisen
Gold Canyon,AZ
Summary
Reliable, self driven, team player, top-notch person with proven success in leadership roles, team approaches & extensive knowledge of communication skills to foster meaningful relationships with co-workers, vendors & customers by building strengths. In-depth understanding of sales strategy and merchandising techniques. Also, I'm a talented manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
27
27
years of professional experience
Work History
Remote Classroom Instructor
NYC Department Of Education
Staten Island, NY
09.2020 - 01.2021
- Established clear objectives for lessons, units, projects and communicated objectives to 1 students.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Tabulated accurate and complete records of students' progress and development.
- Maintained confidential records and information in compliance with federal and state regulations.
Social Studies Team Leader
NYC Department Of Education
STATEN ISLAND, United States
09.2016 - 06.2020
- Built positive relationships with parents to involve families in educational process.
- Taught lessons encompassing skill-building activities in speaking, writing, reading and listening to 100 students..
- Helped 100 students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking and communication.
- Implemented classroom management improvements to enhance class morale and engagement.
- Collaborated with administrators on classroom policies, management strategies and discipline.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently.
- Chaperoned field trips to maintain safety and encourage learning.
- Stayed abreast of changes to school and district policies as well as new trends in education by attending professional development courses and in-service trainings.
- Planning & Supervising Annual S.S. Fairs to educate students, families, co-workers & the community.
Lead Science Teacher
NYC Department Of Education
Staten Island, NY
09.2008 - 06.2016
- Planned, prepared and taught lesson plans, giving 125 students individual support.
- Demonstrated positive and effective classroom management skills.
- Communicated with 125 students and parents regarding academic progress, assignments and behavior.
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
- Coordinated and collaborated with other faculty members during lesson plan development.
- Administered assessments to determine each student's specific educational and social needs.
- Intergraded, coordinated, supervised Annual Science Fair for 5 of our schools at main building P373R.
- Assisted in coordinating, administering, proctoring & scoring the Science State 4th grade Test (Written & Hands-on)
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Provided my colleagues with academic support inside/outside class time to improve diverse learning strategies and higher-level performance.
Long-Term Substitute Teacher
NYC Department Of Education
Staten Island, NY
09.2006 - 06.2008
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Taught diverse subjects for grades 6-8, successfully delivering seamless teaching in absence of regular teacher.
- Integrated existing and new technology into classroom to help provide creative and fun learning environment.
- Supervised lunchroom and recess activities.
- Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
- Developed rules and set goals to maintain order in classroom.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
Account Manager
Snelling Staffing Services
Woodbridge, NJ
04.2005 - 11.2006
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
Management Trainee /Billing Specialist
Enterprise Rent-A-Car
Tampa, FL
04.2003 - 03.2005
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Trained and mentored new team members and managers on accounts payable systems and policies to build cohesive groups and promote operational performance.
- Disbursed petty cash by recording entries and verifying documentation.
- Monitored equipment to check for proper operation.
- Monitored outstanding invoices and performed collections duties.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Managed invoicing, auditing and payment processing operations.
- Use proper sales techniques to problem solving situations.
Recreational Coordinator
Pasadena Manor
St. Petersburg, FL
01.2003 - 03.2003
- Developed positive and productive relationships with adults, their families and staff.
- Engaged participants in recreational activities and team-building exercises.
- Supervised groups of adults from arrival through departure at end of the activity.
- Planned and evaluated recreation and athletic programs with recreation director to support community.
- Scheduled events in recreation facilities and monitored facility conditions.
- Transitioned participants between activities, rest periods and field trips.
- Planned, promoted and executed activities designed to meet the social, spiritual, intellectual, emotional, educational, physical needs & interest of residents in accordance with the comprehensive resident care plan.
Teen Staff Member
YMCA Of Greater New York
Staten Island, NY
09.2000 - 12.2002
- Provided clear instruction to activity and program participants to deliver fun and safety.
- Supervised activities to address behavioral issues and promote fun, safety and inclusivity.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to customers.
- Kept athletic and games equipment and facilities organized and maintained.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Resolved conflicts that arose between co-workers or members.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Coached golf, tennis, baseball & karate classes.
Senior Office Assistant
NYU Medical Center
Manhattan, NY
10.2001 - 02.2002
- Completed clerical tasks such as making appointments, pre-certifying surgery, typing dictations, filing, copying and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
- Interacted with customers by phone, email or in-person to provide information.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Assistant Membership Director
YMCA Of Greater New York
Staten Island, NY
12.2000 - 10.2001
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed accounts to retain existing relationships and grow share of business.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
- Implemented systems and procedures to increase sales.
Assistant Youth Director
YMCA Of Greater New York
Staten Island, NY
09.1999 - 09.2000
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs; as well as the communities needs.
- Worked with clients to improve life choices and maximize benefits of programs.
- Educated potential participants on available services and processes to engage in program.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Key Holder Leader
Blades Board & Skate
Staten Island, NY
08.1998 - 08.2000
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Trained and mentored new employees.
- Processed cash, credit, debit and check payments.
- Opened inventory boxes and restocked shelves.
- Accepted and processed customer returns.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Rotated stock according to dates and protocols.
- Broke down boxes and disposed of trash.
- Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
- Received and counted money.
- Opened and closed store 3-5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
Assistant Footwear Manager
Modell's Sporting Goods
STATEN ISLAND, United States
09.1996 - 09.1998
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
- Supervised, scheduled workers work week & also coached employees on sales strategies to optimize performance.
Footwear Sales Associate
Modell's Sporting Goods
Staten Island, NY
08.1995 - 08.1996
- Drove team revenue totals by bringing in top sales numbers.
- Maintained accurate knowledge of new products and services based on changing market trends.
- Greeted and offered sales assistance to every customer upon entry into store.
- Performed opening and closing procedures of mall-based store to secure products and employee safety.
- Created attractive merchandise displays throughout store.
- Educated customers on personalized shoe options based on activity level, style preferences and foot type.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Organized store merchandise racks by size, style and color to maintain clean, visually-appealing showroom.
- Modeled and delivered exceptional customer experiences and built strong customer-first culture.
- Measured customers' feet using Brannock device to determine proper shoe size.
- Promoted up-selling of laces, scent balls and storage boxes to increase revenue and customer satisfaction.
- Conducted product feature comparisons and price checking to facilitate consumer purchasing.
Education
30 Above Masters -
Federick Community College
Online2011
Master of Arts - Special Education 1-6 & General Education 1-6
Touro College
New York, NY2008
ASL 1 - American Sign Language (ASL)
Seymour Joseph Institute of American Sign Language
Staten Island, NY2008
Master of Science - Major:Health Promotion & Science Minor:Psychology
St. Francis College
Brooklyn, NY2001
Skills
- Management Techniques
- Public Speaking & Presentations
- Innovative Teaching Methods
- Instructional Materials Creation & Strategies
- Safety Practices
- Leadership
- Positive Reinforcement Methods
- Team Teaching and Collaboration
- Cognitive Disabilities Knowledge
- Industry Best Practices
- Instructional Techniques
- Problem Solving
- Decision Making
- Adaptability
- Time Management
- Multitasking
Computer Knowledge
Knowledge of Internet Navigation, PDF, Google Meet, E-Mail, Microsoft Word, Microsoft Excel, Powerpoint, Zoom, Google Classroom, RALPH, AS/400, Probity, IEP Software, READ 180 Software, PPTSS Software, STEM Software
Timeline
Remote Classroom Instructor
NYC Department Of Education
09.2020 - 01.2021
Social Studies Team Leader
NYC Department Of Education
09.2016 - 06.2020
Lead Science Teacher
NYC Department Of Education
09.2008 - 06.2016
Long-Term Substitute Teacher
NYC Department Of Education
09.2006 - 06.2008
Account Manager
Snelling Staffing Services
04.2005 - 11.2006
Management Trainee /Billing Specialist
Enterprise Rent-A-Car
04.2003 - 03.2005
Recreational Coordinator
Pasadena Manor
01.2003 - 03.2003
Senior Office Assistant
NYU Medical Center
10.2001 - 02.2002
Assistant Membership Director
YMCA Of Greater New York
12.2000 - 10.2001
Teen Staff Member
YMCA Of Greater New York
09.2000 - 12.2002
Assistant Youth Director
YMCA Of Greater New York
09.1999 - 09.2000
Key Holder Leader
Blades Board & Skate
08.1998 - 08.2000
Assistant Footwear Manager
Modell's Sporting Goods
09.1996 - 09.1998
Footwear Sales Associate
Modell's Sporting Goods
08.1995 - 08.1996
30 Above Masters -
Federick Community College
Master of Arts - Special Education 1-6 & General Education 1-6
Touro College
ASL 1 - American Sign Language (ASL)
Seymour Joseph Institute of American Sign Language
Master of Science - Major:Health Promotion & Science Minor:Psychology
St. Francis College
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