Sabrina Jordan
Greenwood,MS
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Eager to show off my skills in which i done gained. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Supervisor
Thompson Hospitality
Itta Bena, MS
08.2022 - Current
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
MACHINE OPERATOR
Milwaukee Tool
Greenwood
05.2018 - Current
- Maintained equipment in operating condition by performing preventive maintenance and repair
- Inspected products at various checkpoints, driving quality
- Adjusted machining operations using hand tools or numerical controls
- Developed and tested new processes to improve efficiency
- Notified shift leader of mechanical, electrical, or material issues, minimizing downtime
- Cleaned equipment and work area before, during, and after shift to promote sanitation
- Operated industrial carts and forklifts for lifting, moving, and transporting materials
- Maintained daily production reports and machine log books
- Packed finished goods in proper packaging and boxes, reducing damage during transport
- Trained new staff on machine operation and safety procedures
- Loaded and unloaded materials onto machines and adjusted settings accordingly
- Employed safety standards and personal protective equipment to reduce workplace injuries or hazards
- Collaborated with engineering and production teams to ensure successful production
- Planned ahead for machine changeovers and efficiently changed from one product item to another
- Calibrated machines and performed routine tests for maintaining equipment
- Checked output, reducing machine-related flaws or mistakes
- Carried out production procedures, maximizing efficiency and profits
- Followed standard operating procedures, driving production parameters and quality specifications
- Controlled and properly disposed of hazardous and non-hazardous waste
- Detected and solved problems related to product quality and aesthetics.
SHIFT MANAGER
Burger King
Greenwood
04.2011 - 02.2022
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents
- Established and maintained positive and professional employee relationships
- Addressed customer complaints and resolved conflicts
- Communicated important company information and policy changes to staff members
- Promoted store specials and limited-time offers to customers
- Tracked store inventories and replenished item levels by ordering new products
- Taught newly hired team members and shift managers business policies and procedures
- Prepared and submitted daily reports to management
- Monitored stock levels and placed orders as needed
- Tracked employee progress and implemented corrective actions to minimize mistakes and promote growth
- Set employee schedules and made staffing adjustments to get shifts covered
- Created staff teams and delegated work tasks to increase productivity
- Promoted customer satisfaction by addressing complaints and issuing refunds
- Arranged complex staff schedules to meet business needs
- Implemented corrective actions for substandard employee performance
- Maintained knowledge of store products and services to make recommendations to customers
- Reported equipment repair and employee training needs to managers
- Trained and supervised new staff members
- Recruited prospective employees and assisted with interviewing process
- Documented absences and tardiness of assigned team members.
Education
CNA Completion Certificate - Nursing
Burns Healthcare
Indianola, MS05-2024
Skills
- Hand And Power Tools
- ISO 9001:2015
- CNC Machines
- Machining And Production Standards
- Loading And Unloading Protocols
- Assembly Procedures
- Modifications And Adjustments
- Supply Chain Distribution
- Assembly And Production Safety Compliance
- Rig-Up Procedures
- Heavy Lifting
- Quality Assurance Controls
- Protective Coatings
- Attention To Detail
- Equipment Monitoring
- Computer Skills
- Machinery Operation Settings Control And Calibration
- Rubber Mallets
- Forklift And Pallet Jack Operation
- Project Management
- Completing Examinations
- Duty Assignments
- Preventive Maintenance
- Production Equipment Experience
- Complex Problem-Solving
- Waste Reduction
- Polishing Work
- CNC And Manual Equipment
- Business Management Principles
- Cash Handling
- Set Organizational Policies
- Corporate Social Responsibility
- Supply Chain Management
- Engine Components
- Control Of Expenses
- Environmental Policy
- Accounting Techniques
- Greet Guests
- Verbal And Written Communication
- Financial Management
- Engineering Principles
- Sales Strategies
- Financial Statements
- Train Employees
- Advertising Techniques
- Order Supplies
- Opening And Closing Procedures
- Art History
- Manage Budgets
- Coordinate Events
- Manage Contracts
- Cost Management
- Sales Activities
- Radiation Protection
- Accurate Money Handling
- Financial Forecasting
- Fire Safety Regulations
- Microsoft Word
- Fleet Dispatching
- Freight Operations
- Business Development
- Understanding Staff Training
- Report Preparation
- Credit Card Payment Processing
- Microsoft PowerPoint
- Active Listening
- Stocking And Replenishing
- Order Fulfillment
- Report Transcription
- Lotus Notes
- Sales Expertise
- Senior Leadership Support
- Report Creation
- Retail Sales
- Customer Service
- Customer Relations
- Microsoft Excel
- Account Management
- Microsoft Windows
- Strong Analytical And Problem-Solving Skills
- Document And Records Management
- Filemaker Pro
- Apple IOS
- Leading Software Development Teams
- Warranty Requirements
- Customer Accounts Management
- Organizational Skills
- Case Support
- Kayako Support Ticketing System
- Diagnostic Tools
- File Management Software
- Hardware Evaluation
- Vital signs monitoring
- Patient Care
- Basic Life Support
- Patient-focused care
- Patient Relations
References
References available upon request
Certification
- CNA Class Completion
- Serv- Safe Certificate
Timeline
Supervisor
Thompson Hospitality
08.2022 - Current
MACHINE OPERATOR
Milwaukee Tool
05.2018 - Current
SHIFT MANAGER
Burger King
04.2011 - 02.2022
CNA Completion Certificate - Nursing
Burns Healthcare
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