Sabrina Kalechman

• Support the operations of the Cardiac ICU by providing administrative support and communicating with members of the health care team, patients and families.
• Assist nursing staff with patient admissions, transfers, and discharges for seamless transitions within the ICU.
• Exhibit professionalism and adaptability in high-stress situations, effectively managing multiple tasks simultaneously while maintaining composure.
• Support continuity of care by preparing comprehensive handoff reports for incoming shift workers during shift changes.
• Establishes and maintains files and records on an ongoing basis. Prepares medical record chart requests
• Maintains strict confidentiality of sensitive patient information, adhering to HIPAA regulations.
• Provides assistance, guidance and direction to visitors and patients. Ascertains the nature of their business; assists and/or directs visitors and patients to various locations when appropriate.
• Answer patient call lights in person or via intercom; fills request or refers to appropriate person promptly.
• Provide continuous monitoring of telemetry patients and communicate abnormalities to appropriate staff and bedside RN.
• Enhance patient care by effectively managing medical records and updating critical information in a timely manner.
• Streamline administrative processes through effective use of software tools such as electronic health records, scheduling applications, and data management systems.
• Contribute to patient satisfaction by providing compassionate support and assistance to patient families during their time in the unit.
• Submit work orders for necessary housekeeping, maintenance, biomedical or other work orders as needed and follow-up on repairs/requests.
• Help streamline office supply management, reducing costs and ensuring essential items are always available.
• Coordinate essential resources such as equipment and supplies, ensuring optimal functionality of the ICU at all times.
• Ensure compliance with regulatory standards including Federal, State, local and the Joint Commission.
• Maximize productivity by skillfully prioritizing tasks according to urgency levels while maintaining attention to detail.
• Expedite response times to emergencies by coordinating rapid communication between physicians, nurses, and other healthcare professionals.
• Strengthen teamwork within the ICU by actively participating in staff meetings and sharing relevant information with colleagues.
• Provides training and mentoring for new hires
• Creates staffing schedules for orientees (RN, PCT, PAA)
• Received the Hartford Hospital 2024 Dedicated to Caring Award

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Organized and scheduled appointments
• Assisted clients with applications for town programs (food pantry, seasonal family assistance, etc.)
• Reviewed files and records to answer requests for information
• Maintained filing systems; compiling records of office activities; photocopying, scanning and faxing
• Prepared client correspondence
• Maintained social services databases
• Enhanced team productivity by managing schedules, organizing meetings, and handling correspondence.
• Maintain a professional office environment by ordering supplies, managing inventory levels, and coordinating equipment maintenance as needed.
• Delivered prompt responses to incoming correspondence from clients or colleagues both internally or externally via email or telephone calls while upholding a high level of professionalism at all times.
• Supporting various projects as required by director

• Received Job Requisitions from recruiters through a shared outlook email box;
• Coordinated with hiring managers, recruiters and administrative assistants to coordinate calendars among numerous manager calendars to schedule interviews via phone, in person or video conference
• Coordinated and booked travel for candidates (i.e Flight and hotel)
• Utilized Voya’s system (Workday) to review job requisitions and provided support with recruitment and scheduling functions for multiple recruiters and their hiring managers/candidates
• Reviewed scheduling processes, tools and procedures to understand how to add further value to the function with recommendations to management on where to improve
• Scheduled Conference and Event planning for Managers and other required personnel in support of HR—led initiatives
• Responded to candidates regarding job status/rejections

• Responsible for overall office management and all associated tasks including customer service , company purchase orders and warehouse issues.
• Tracked and reported monthly on all consumer inquiries/ issues
• Registered for and coordinated all Trade Show requirements including but not limited to securing booth, ordering booth exhibit furnishings, arranging product shipment, preparing trade show materials, travel arrangements and meeting all trade show form deadlines.
• Attended local trade shows
• Helped maintain all departmental systems focused on organization, scheduling and communication
• Obtained necessary approvals on purchase orders and invoices
• Filed company Annual Report
• Requested Certificate of Insurance (COI) certificates for vendors
• Responsible for Vacation Tracking and Payroll Submission
• Coordinated meeting schedules and all travel for Owner and Regional Sales Manager
• Assisted with various other projects and tasks as determined by Owner

HealthCare Insurance experience includes :

Proposal Writer/Content Manager | Remote Worker | September 2007 - July 2015

Senior Marketing Associate | CIGNA, Bloomfield, CT | August 2004 - September 2007

Employer Service Consultant | CIGNA, Bloomfield, CT | April 2001 - August 2004

Customer Service Representative | CIGNA, Bloomfield, CT | July 1999 - December 2000

**Claims Benefit Specialist | AETNA, Hartford, CT | February 1998- July 1999