Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sabrina Kane

Edinburg,Virginia

Summary

Versatile and results-oriented professional with extensive experience at Andros Bowmans, specializing in machinery maintenance and operational control. Demonstrates strong leadership and problem-solving abilities, ensuring workplace safety and operational efficiency. Proven track record in enhancing production processes and fostering team collaboration, leading to significant operational improvements. Committed to contributing positively to a dynamic team environment.

Overview

30
30
years of professional experience

Work History

Machine Operator/ Production Packer

Andros Bowmans
05.2021 - 11.2024
  • Ensure company safety standards and policy procedures are being met and upheld
  • Work cross functionally with other departments to operate efficiently and minimize waste and down time
  • Maintain a clean and organized work area
  • Coordinate with team to control production
  • Critical thinking and problem solving to promote cost-saving strategies
  • Cross trained with a well-rounded set of skills to assist other team members as needed
  • Troubleshoot malfunctions in equipment or processes.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Inspect finished workpieces to ensure conformance with specifications.
  • Verified production orders prior to starting set-up.

Assistant Manager

Arby's Restaurant
11.2020 - 05.2021
  • Produced thorough, accurate and timely reports of project activities.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Communicated regularly with customers to gain insights into their needs.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Established processes for monitoring customer satisfaction levels.
  • Maintained accurate records of sales transactions using point-of-sale systems.

Team Assistant Manager

Arby's
11.2020 - 05.2021
  • Maintain food safety logs to ensure Public Health requirements are met and attainable for record review of the Virginia State Department of Health Inspections
  • Actively handled cash flow through multiple registers
  • Customer problem solving with prompt resolution using Managerial techniques to obtain customer satisfaction
  • Motivate employees towards company daily goals of job duties and tasks to ensure a positive customer experience
  • Train and support new employees using a teach feed-back method
  • Manage inventory supplies and keep record of invoices
  • Communicate with shipping companies with any issues of supplies
  • Employee time management
  • Time management
  • Ability to work in a fast-paced environment while being flexible and adaptable to any changes or needs that arise
  • Managed and paperwork to support efficient team operations.
  • Reviewed finished products for quality and conformance to work orders, assigned grades and removed non-conforming pieces for recycling or correction.
  • Maintained daily inventory to facilitate successful material distribution.
  • Led a team of XX individuals in achieving quarterly sales targets, exceeding goals.

Team Shift Manager/ Assistant Supervisor

Wendys
02.2015 - 05.2021
  • Fill in roles as needed to achieve success of daily operations
  • Time clock management such as employee time sheets, clock ins, clock outs, and overtime
  • Product Management, operating with a FIFO process to maintain product freshness and public safety
  • Account management
  • Data Entry of invoices of received shipments of products
  • Utilizing other Wendys facilities as needed to ensure product inventory was met
  • Contact product suppliers for any issues and relayed information to employees, customers, and General Manager
  • Manage safety and clean logs to ensure adequate cleanliness and safety of the restaurant
  • Oversee employee schedule and employee schedule conflict resolution

Caregiver

Everett Burner
10.2014 - 02.2015
  • Monitored health and well-being of clients and reported significant health changes.
  • Helped clients get in and out of beds and wheelchairs.
  • Developed plans for respite care when needed based on availability of family members or other caregivers.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Coordinated transportation services for clients when necessary.
  • Assisted with meal planning to meet nutritional plans.

Assistant Front End Customer Service Manager

Food Lion
10.2012 - 10.2014
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Managed opening and closing procedures by reconciling sales records and cash transactions with software data.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Implemented strategies to enhance customer satisfaction and loyalty.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Developed a system for tracking customer requests and inquiries in order to measure response times.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Assisted in the development of marketing strategies aimed at increasing sales.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.

Stay at Home Mother

N/A
06.2011 - 10.2012
  • Took care of my three children

Shift Manager/Key Holder

Wendys Restaurant
01.2003 - 06.2011
  • Maintained accurate records of employee timecards, attendance, sales transactions, and other pertinent information.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Managed shift operations by delegating tasks among team members in order to maximize efficiency.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Assigned work and monitored performance of project personnel.
  • Assisted in leading and motivating a team of 10+ employees to ensure excellent customer service.
  • Helped senior management achieve retail store targets by monitoring and motivating front-line staff.
  • Resolved customer complaints promptly and professionally while maintaining a positive attitude towards customers.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Utilized strong communication skills to foster a positive work environment for all employees.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Scheduled personnel shifts based on business needs while ensuring adequate coverage at all times.
  • Opened and closed store in absence of senior managers.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Conducted weekly reviews of employee performance evaluations.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Stay at Home Mother

N/A
12.2002 - 01.2003
  • Took care of my daughter

Bindery Helper

Perry Judd's
09.1997 - 12.2002
  • Set up, adjust and operate bindery machines, such as cutting, folding, gathering, stitching and collating machines.
  • Operated bindery equipment and oversaw general functionality, including adjusting guides and rollers, to avoid errors and complete efficient daily work.
  • Trimmed edges of books to size using cutting machines, book trimming machines or hand cutters.
  • Stack finished products in designated areas according to customer orders.
  • Completed high-quality work by performing bindery tasks according to job instructions and work orders.
  • Package finished goods securely for shipping purposes using protective wrapping materials.
  • Assist co-workers with more complex projects when required.
  • Separate misprinted pages from acceptable ones for reworking or recycling.
  • Clean work area periodically to maintain a safe working environment.
  • Monitor machine operations to detect malfunctions or out-of-specification operation.
  • Troubleshoot mechanical issues related to bindery equipment malfunctions.
  • Follow established company policies regarding quality control standards.
  • Count finished products to ensure accuracy of work completed during shift hours.
  • Inspect printed materials for proper color registration and ink coverage.
  • Inspected finished products, bound and unbound items to identify defects or quality issues.
  • Load paper onto feeder trays of binding machines according to specifications.

Crew Member

Burger King
06.1994 - 09.1997
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Stocked shelves and cases with new or transferred items.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Assembled and served meals according to specific guest requirements.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Education

Diploma - General Studies

Stonewall Jackson High School
Quicksburg, Virginia
01.1997

Skills

  • Organization
  • Leadership
  • Team Management
  • Communication
  • Problem-solving
  • Operational control
  • Breakdown troubleshooting
  • Equipment monitoring
  • Order reading
  • Production preparation
  • Start up procedures
  • Quality assurance controls
  • Computer skills
  • Strong work ethic
  • Supply chain distribution
  • Basic math
  • Manufacturing
  • Teamwork and collaboration
  • Performance management
  • Machinery cleaning
  • Machine maintenance
  • Workplace safety
  • Shipping and labeling

Timeline

Machine Operator/ Production Packer

Andros Bowmans
05.2021 - 11.2024

Assistant Manager

Arby's Restaurant
11.2020 - 05.2021

Team Assistant Manager

Arby's
11.2020 - 05.2021

Team Shift Manager/ Assistant Supervisor

Wendys
02.2015 - 05.2021

Caregiver

Everett Burner
10.2014 - 02.2015

Assistant Front End Customer Service Manager

Food Lion
10.2012 - 10.2014

Stay at Home Mother

N/A
06.2011 - 10.2012

Shift Manager/Key Holder

Wendys Restaurant
01.2003 - 06.2011

Stay at Home Mother

N/A
12.2002 - 01.2003

Bindery Helper

Perry Judd's
09.1997 - 12.2002

Crew Member

Burger King
06.1994 - 09.1997

Diploma - General Studies

Stonewall Jackson High School
Sabrina Kane