Sabrina Le
Westminster,CA
Summary
Experienced in creating and managing team and guest-focused strategies and goals; delivering results through my team. Demonstrates a commitment to creating a diverse and inclusive work environment and culture. Strong influences and routines with a Masters's Degree focused in Leadership and Human Resource Development from Louisiana State University.
Overview
8
8
years of professional experience
Work History
Executive Team Lead Service and Engagement
Target
08.2022 - Current
- Administered payroll for employees and oversaw corporate payroll reconciliation and tax activities.
- We have successfully integrated foundational guest service principles to nurture a team culture centered around providing exceptional customer experiences. Prioritizes customer satisfaction.
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Experience setting and planning department monthly/quarterly workload to support business priorities and managing a team to deliver service and sales goals.
- Compiled detailed reports highlighting project progress, financial planning, and time management.
- Developed and maintained relationships with customers and suppliers through account development.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Human Resource Expert
Target
06.2021 - 08.2022
- Maintained employee payroll records and processed payroll data accurately.
- Diligently reviewed new hire paperwork to ensure proper completion of forms and inclusion of necessary supporting documentation
- Collaborated with hiring managers to establish candidate criteria and successfully executed strategic recruitment plans.
- Managed orientation sessions, job skills training, and employee development programs.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Developed and implemented onboarding and orientation programs for new employees.
Barista
Starbucks
09.2016 - 03.2021
- Achieve high levels of guest satisfaction through the delivery of the Starbucks Experience
- Established strong customer relationships to drive long-term sales.
- District Trainer for all stores.
Education
Master of Science - Leadership And Human Resource Development
Louisiana State University, Baton Rouge
07-2024
Bachelor of Arts (B.A.) - Human Communication -
California State University, Fullerton
Fullerton, CALIFORNIA06.2021
Skills
- Growth planning
- Project Management
- Strategy Development
- Talent management
- Workflow Optimization
- Cross-functional team leadership
Timeline
Executive Team Lead Service and Engagement
Target
08.2022 - Current
Human Resource Expert
Target
06.2021 - 08.2022
Barista
Starbucks
09.2016 - 03.2021
Master of Science - Leadership And Human Resource Development
Louisiana State University, Baton Rouge
Bachelor of Arts (B.A.) - Human Communication -
California State University, Fullerton
Similar Profiles
Tavin JacobsenTavin Jacobsen
Service and Engagement Team Leader at TargetService and Engagement Team Leader at Target
Daniel PaikDaniel Paik
Crew Team Member at TargetCrew Team Member at Target
Paige CampbellPaige Campbell
Style Sales Associate at TargetStyle Sales Associate at Target
Oswaldo RamirezOswaldo Ramirez
Store Associate at TargetStore Associate at Target
Nagwa MadiousNagwa Madious
Licensed Vocational Nurse at Fountain Valley Post AcuteLicensed Vocational Nurse at Fountain Valley Post Acute