As a Customer Service of 5+years I dedicate to providing excellent service in an high volume service ,
To continue building my communication skills and professional experience for bigger opportunities.
Overview
8
8
years of professional experience
Work History
Technician
Total Vision Financial District
San Francisco, CA
09.2023 - Current
Pretest patient throughout the day make chief complaints for doctors , set up exams rooms ready for pts and doctors
Sanitize each Exam rooms to preset Rooms , from opening to closing
Do front desk work also help check patients in update insurance to medical insurance
Process contact orders and review orders that need a Dr appt, and making calls out for any update orders
Making calls/ setting up appointment and Refer patient out due to Dr’s request.
Processing / faxing paperwork through each patient folders
Inventory Associate
Gap Inc
San Leandro, CA
10.2021 - 12.2022
Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
Assessed floor displays to restock merchandise.
Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
Helped customers find specific products, answered questions and offered product advice.
Processed sales transactions to prevent long customer wait times.
Cashier
Saks OFF 5TH
Livermore, CA
06.2021 - 10.2021
Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted cash and credit card payments, issued receipts and provided change.
Answered customer questions and provided store information.
Checked packaging to verify good quality, no damage and acceptable appearance.
Retail Sales Associate
WSS
Oakland, CA
11.2017 - 06.2020
Sale associate on floor and cashier
Work shipment shift unloading new merchandise
organize apparel
Greeted store customers, offered assistance and thanked each for patronage.
Reorganized sales floor to optimize customer flow and improve product visibility.
Fulfilled orders quickly to accomplish challenging daily objectives.