Sabrina Carrillo

Accurately write repair orders with clear, concise and descriptive comments for diagnostics and repairs on vehicles. Effectively communicate to customers the needs and recommended services of the vehicle, with an accurate time of completion. Constant follow through on customers vehicles and clear customers of the status of their vehicle. Communication with technicians to ensure timely delivery of customers vehicles. Submission of warranty claims and consistent follow through with warranty companies. Consistent communication with team members to ensure the success of the service department and best possible customer service.

Ensured full functionality of the credit union. Processed ACH transactions to ensure electronic deposits and withdrawals were done within Reg E. Manually processed debit and credit card transactions as well as loan payments. Processed final steps of credit card loan applications to ensure data transferred correctly and matched booking rates. Created IRA accounts for members and transferred data to 3rd party company. Was an outreach department for all other branches in regards to daily duties and questions on members accounts.

Managed multiple store locations across Tucson. Assisted in training general managers to more effectively manager their locations. Promoted multiple staff members to managers and general managers. Traveled to multiple locations to train employees in Dominos standards. Responsible for payroll, input of sick leave and documentation of hours worked to accurately pay employees.