Sabrina Little

• Improved project efficiency by consistently monitoring work progress and providing timely feedback to team members.
• Enhanced team productivity with thorough training sessions on safety protocols and daily task management.
• Reduced project completion time by effectively delegating tasks and setting clear goals for the field team.
• Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
• Boosted client satisfaction rates by maintaining open communication channels and addressing concerns promptly.
• Streamlined inventory management by regularly updating tracking systems, ordering supplies as needed, and reducing waste.
• Cultivated positive working relationships with key stakeholders, including clients, subcontractors, and regulatory agencies.
• Developed strong rapport with clients through excellent customer service skills and attention to detail on projects.
• Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
• Upheld company standards by enforcing strict adherence to policies and procedures during all field activities.
• Provided exceptional mentorship to junior staff members, fostering professional growth and development within the team.
• Monitored employee performance for compliance with regulations and policies.
• Resolved customer complaints to maintain satisfaction and loyalty.
• Directed projects according to schedule and quality demands.
• Developed and maintained positive relationships with clients and other stakeholders.
• Investigated and reported on accidents, injuries and near-miss incidents.

• Enhanced client satisfaction by promptly addressing inquiries and resolving issues efficiently.
• Streamlined communication channels for improved team collaboration and quicker response times to client requests.
• Achieved higher customer retention rates with proactive follow-up on client concerns and timely resolutions.
• Coordinated service delivery, ensuring prompt and accurate execution of client orders and requests.
• Developed strong relationships with clients through regular check-ins, fostering loyalty and trust.
• Managed multiple client accounts simultaneously, prioritizing tasks effectively to meet deadlines without compromising quality.
• Maintained detailed records of client interactions, enabling better tracking of account history and facilitating continuity among team members handling the same accounts.
• Managed receptionist area by greeting visitors, responding to telephone, and email inquiries and providing information for in-person requests.

• Streamlined hiring processes by implementing efficient recruiting strategies and applicant tracking systems.
• Reduced employee turnover rate by developing comprehensive onboarding programs for new hires.
• Enhanced company reputation as an employer of choice by creating a strong employer brand through targeted marketing initiatives.
• Increased candidate pool diversity with inclusive recruitment practices and strategic partnerships with diversity-focused organizations.
• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
• Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.

• Enhanced tenant satisfaction by addressing maintenance and repair requests promptly and efficiently.
• Streamlined office operations for increased efficiency by implementing digital filing systems and automating routine tasks.
• Reduced property vacancies with targeted marketing campaigns, thorough applicant screenings, and timely followups.
• Improved cash flow management by closely monitoring rent collection, diligently pursuing outstanding balances, and negotiating payment plans when necessary.
• Enhanced curb appeal by overseeing landscaping projects, exterior maintenance work, and common area improvements.
• Interacted with customers by phone, email, or in-person to provide information.

• Increased transportation efficiency by optimizing routing and scheduling processes.

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• Trained new employees on company policies and best practices, fostering a culture of excellence within the department.
• Fostered a positive work environment by promoting open communication channels between staff members.
• Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
• Developed strong relationships with clients, ensuring their satisfaction and loyalty to the company.

• Improved household efficiency by implementing detailed schedules and routines for staff members.
• Streamlined communication among staff for optimal productivity and coordination of tasks.
• Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
• Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
• Coordinated travel arrangements for the clients, ensuring seamless transitions between locations and accommodations.
• Oversaw maintenance projects within the home, liaising with contractors to ensure timely completion within budget constraints.
• Recruited trained, and managed a team of staff to provide high-quality service in all areas of the household.
• Planned special events such as parties gatherings with attention to detail and organization.
• Established positive relationships with vendors and service providers, negotiating favorable terms when necessary.
• Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
• Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
• Conducted regular performance evaluations of staff members in order to identify areas for improvement or recognition.
• Established an atmosphere of trust, respect, and professionalism within the group home, fostering a positive environment for both family members and staff.
• Supervised residents preparing meals and handling chores and provided constructive feedback.
• Assisted residents with daily hygiene and living tasks.
• Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
• Managed all intake and discharge paperwork and procedures for residents.
• Trained and supervised staff on proper cleaning techniques, safety protocols and customer service to increase quality standards.
• Formulated and oversaw group home budget to manage expenditures and control expenses.
• Recruited, hired and trained group home staff to maintain competent workforce.

• Improved environmental compliance by developing and implementing comprehensive waste management programs.
• Enhanced employee safety through regular training sessions on hazardous material handling and disposal procedures.
• Streamlined workflow processes for increased efficiency in managing daily cleaning operations across multiple facilities.
• Reduced costs by negotiating contracts with vendors for supplies, equipment, and services.
• Increased staff productivity through effective scheduling, performance evaluations, and continuous feedback.
• Department head worked with all Departments to ensure safe and healthy faculty
• Assented with new residents intake
• Participated in industry conferences to stay current on emerging trends in environmental services and new technologies available for implementation.
• Conducted regular performance reviews with staff members, providing constructive feedback to help them grow professionally and achieve their goals.
• Delegated assignments and verified work quality and completion according to facility and regulatory standards.
• Led training in sanitation and cleaning practices.
• Implemented daily, weekly and monthly cleaning routines for staff to follow.
• Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
• Developed and implemented staff recognition programs to motivate and reward employees.
• Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.