Sabrina Croney
Armada,MI
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
7
7
years of professional experience
Work History
Office Manager
Lightspeed Restoration
03.2025 - Current
- Supervised staff members, organized schedules and delegated tasks.
- Developed and implemented office policies and procedures.
- Developed effective communication strategies between departments within the organization.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Assisted in recruiting, onboarding and training new employees.
- Maintained confidential records relating to personnel matters.
- Ordered supplies and equipment to maintain adequate inventory levels.
Executive/Administrative Assistant
Senior Solutions/Meals on Wheels
06.2024 - 02.2025
- Prepared agendas for meetings; took minutes during meetings; distributed meeting notes to appropriate personnel.
- Maintained up-to-date contact lists of vendors and suppliers while coordinating orders as required by executives.
- Assisted with special projects such as researching topics or creating presentations for management review.
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
- Established procedures for maintaining files of all office correspondence, memorandums, agreements, and contracts, ensuring easy access when needed.
- Managed incoming mail by sorting out items that needed immediate attention or forwarding it on to the appropriate department or individual for action or response.
Home Maker
Sabrina Croney
12.2020 - 05.2024
- Took time off to care for and nurture my two young children, providing them with a supportive and loving environment before they started school
Billing Specialist
Tech24 Commercial Food Service
01.2018 - 12.2020
- Adhered to company policies concerning accounting standards and regulations when generating invoices.
- Responded promptly to customer inquiries regarding their accounts receivable balances.
- Collaborated with other departments to resolve issues related to accounts receivables or payables.
- Resolved invoice discrepancies by obtaining additional information from customers and vendors.
- Reviewed customer invoices for accuracy and completeness, ensuring all required information was present.
- Created financial documents such as debit memos, credit memos, journal entries and accruals related to invoicing processes.
Education
High School Diploma -
John F Kennedy
La Palma, CA06-2010
Skills
- Office management and administration
- Executive support
- Customer service and relations
- Project management
- Report preparation and analysis
- Employee training and development
- Schedule and calendar coordination
- Information confidentiality
- Effective communication skills
- Phone etiquette and professionalism
- Clerical support and organization
- Multitasking abilities
- Positive workplace attitude
Timeline
Office Manager
Lightspeed Restoration
03.2025 - Current
Executive/Administrative Assistant
Senior Solutions/Meals on Wheels
06.2024 - 02.2025
Home Maker
Sabrina Croney
12.2020 - 05.2024
Billing Specialist
Tech24 Commercial Food Service
01.2018 - 12.2020
High School Diploma -
John F Kennedy
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