Sabrina Lucero

• Spearheaded strategic technical product demonstrations at client sites, resulting in substantial capital sales revenues.
• Conducted comprehensive assessments of customer needs, meticulously analyzing installation requirements, engineering drawings, CAD data, GD&T, and inspection plans.
• Cultivated and expanded a prestigious clientele portfolio, including SpaceX, Tesla, Northrop Grumman, Bae Systems, among others.
• Organized cross-functional collaboration to leverage internal resources, driving sales initiatives while enhancing sales processes and optimizing systems.
• Served as the primary technical POC, delivering technical support and fostering lasting relationships with key clients.
• Exceeded sales targets consistently, maintaining a stellar track record of achieving and maintaining a quota of $2 million+

• Consistently surpassed sales quotas, persistently achieving and exceeding individual revenue targets for multiple quarters.
• Successfully managed and maintained my book of business with ARR value of just under $1 million, ensuring high customer satisfaction and retention rates of above 90% each quarter.
• Formulated and executed strategic account plans, identifying key stakeholders and cultivating robust relationships with decision-makers to promote expansion in existing accounts.
• Conducted meticulous market research and analysis to pinpoint potential clients and gain a comprehensive understanding of their unique needs and pain points.
• Employed consultative sales techniques to effectively convey value proposition of nTopology's software, illustrating how they effectively address customer challenges.
• Fostered close collaboration with cross-functional teams, including product development and customer success, to ensure seamless onboarding and implementation for clients.
• Cultivated enduring relationships and served as a highly trusted advisor to customers, offering ongoing support, training, and guidance to maximize the value derived from nTopology's software.
• Maintained up-to-date knowledge of industry trends, competitive landscape, and emerging technologies to strategically position nTopology's offerings in the market.
• Represented nTopology at industry events, conferences, and trade shows, effectively showcasing the company's solutions and fostering new business relationships.

• Spearheaded a high-performing team of SDRs, delivering guidance, training, and mentorship to drive their success in generating qualified leads.
• Formulated and refined sales development strategies, encompassing prospecting techniques, compelling messaging, and impactful outreach campaigns.
• Conducted comprehensive analysis and reporting of critical metrics to gauge team performance and pinpoint opportunities for enhancement.
• Collaborated closely with marketing and sales leadership, ensuring alignment of sales development initiatives with overarching company objectives.
• Played a pivotal role in the recruitment and onboarding process for new SDRs, fostering a dynamic and motivated team dedicated to achieving exceptional results.

• Proactively established net new outbound pipeline by prospecting and qualifying leads from diverse industries, resulting in the generation of valuable business opportunities for nTopology's advanced engineering software.
• Demonstrated exceptional performance as an SDR, earning promotion to handling inbound leads within just 3 months. Successfully maintained the lead quota for 6+ month period.
• Effectively educated prospective clients on the extensive capabilities of the nTop Platform, leading high-level technical validations using an L0 deck.
• Developed and executed outbound prospecting initiatives, including impactful cold calling, targeted email campaigns, and strategic social media outreach.
• Fostered close collaboration with the sales team and application engineering team to formulate and implement highly effective sales strategies, with a specific focus on targeting key industries.
• Maintained meticulous and up-to-date records of prospect interactions and sales activities in SalesForce and Sales Loft, ensuring accurate and organized data management.
• Consistently achieved and surpassed monthly and quarterly quotas for lead generation and opportunity creation, delivering exceptional results in driving business growth.

• Demonstrated comprehensive knowledge of the menu and chef specials, effectively offering personalized recommendations based on individual tastes and dietary restrictions.
• Utilized extensive knowledge of the restaurant's wine inventory and expertly paired wines with entrees, resulting in increased daily wine sales.
• Consistently provided prompt and efficient service, ensuring timely delivery of orders and promptly resolving any issues to guarantee utmost guest satisfaction.
• Proficiently operated the POS system, accurately placing orders, managing bills, and handling complimentary items for dissatisfied customers.
• Thrived in a fast-paced environment, maintaining composure and delivering exceptional service even during high-pressure situations.
• Resolved guest and employee concerns and complaints, prioritizing complete customer satisfaction and fostering a harmonious workforce.
• Cultivated a strong reputation for efficiency and accuracy, consistently earning glowing recommendations from highly satisfied customers.

• Proficient in Word, Excel, PowerPoint, Opera, and Outlook, showcasing advanced skills in utilizing these tools for sales-oriented tasks.
• Orchestrated seamless transportation arrangements to and from the airport, train station, and events, ensuring utmost convenience for visitors.
• Demonstrated exceptional research abilities to fulfill visitor requests for dining and tourist attractions, meticulously exploring a range of venues and locales.
• Maintained an up-to-date concierge book at the front desk, providing visitors with easy access to pertinent local information.
• Fostered trusted relationships with guests, including VIPs and celebrities, displaying a deep respect for their privacy and ensuring their utmost satisfaction.
• Exhibited a proactive approach in promptly and effectively resolving issues, leveraging active listening, conflict resolution, and dynamic communication skills.
• Successfully negotiated agreements between employees to clarify misunderstood directions and resolve conflicts, optimizing team performance and productivity.
• Assumed various administrative responsibilities, such as filing paperwork, delivering and sorting mail, office cleaning, and bookkeeping, ensuring smooth operations.

• Collaborated with Associate Deans, Director of Engineering Student Services, Professors, lab maintenance, and general engineering manager to facilitate smooth day-to-day operations.
• Supported classroom activities by assisting with documentation, filing, photocopying, and other clerical tasks, as well as running errands and grading materials.
  Demonstrated ability to work autonomously and effectively manage responsibilities.
• Provided technical support, including software installation and maintenance, for computer engineering programs.
• Ensured upkeep of lab by calibrating equipment and maintaining cleanliness of surfaces and materials.
• Independently prepared and revised drawings, specifications, calculations, and graphs as required
• Mentored students to enhance their competency and efficiency.
• Streamlined measurement, documentation, and workflow management methods to improve overall efficiency.